Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline

Adrian Frometa Borges

Miami,FL

Summary

Adept at optimizing shipping procedures and enhancing customer relations, I significantly reduced delivery times at ModusLink Global Solutions. Skilled in documentation and clear communication, I effectively managed complex schedules and resolved issues, ensuring compliance and satisfaction. My expertise in Microsoft Office and problem-solving supported seamless supply chain operations. Shipping Coordinator skilled at working with carriers to effectively ship to domestic and international locations. Quality-driven and hardworking with positive personality and over 6 years of experience in shipping and logistics.

Overview

8
8
years of professional experience

Work History

Shipping Coordinator

ModusLink Global Solutions
07.2019 - Current
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
  • Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
  • Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
  • Generated end-of-day reports covering shipments, productivity, and financial totals.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Reviewed paperwork to determine priorities and set schedules.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Warehouse Worker

Prologistix Staffing / ModusLink Global Solutions
06.2016 - 07.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Education

Bachelor of Science - Informatica

Instituto Superior Pedagogico De Holguin, Cuba
07.2005

Skills

  • Shipping procedures
  • Documentation skills
  • Reporting skills
  • Problem-Solving
  • Clear Communication
  • Customer Relations
  • Microsoft Office
  • Data Documentation
  • Shipping coordination
  • Workflow Planning
  • Supply Chain Management
  • Warehouse Operations
  • Schedule Planning

Languages

Spanish
Native or Bilingual
English
Full Professional

Software

SAP HANA

Timeline

Shipping Coordinator - ModusLink Global Solutions
07.2019 - Current
Warehouse Worker - Prologistix Staffing / ModusLink Global Solutions
06.2016 - 07.2019
Instituto Superior Pedagogico De Holguin - Bachelor of Science, Informatica

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Adrian Frometa Borges