Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Service Technician
Altec Industries
Phoenix, AZ
05.2023 - Current
Communicated with clients for outstanding customer service and to increase repeat business.
Conducted service appointments to diagnose and fix problems.
Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Implemented troubleshooting tactics to identify causes of poor machine performance.
Examined previously completed work for accuracy.
Completed documentation promptly, enabling service requests to be properly recorded and tracked.
Tracked inventory used and notified supervisor about re-ordering needs.
Logged services performed in service ticket system.
Trained new team members on service processes to increase productivity.
Handled yearly and preventive maintenance to keep vehicles in good working condition.
Maintained certifications and completed training on systems and components.
Prepared job assignment reports and forms for accountability and traceability.
Installed new components or replaced defective parts to restore functionality.
Completed scheduled appointments on time to drive quality service.
Filled out work orders, repair logs and maintenance plans to document work completed.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Kept records of parts and equipment used in projects to update inventory.
Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Military
USMC Reserves
Phoenix, AZ
11.2019 - Current
Lead marines towards the right path, supervise and instruct.
Communicate issues with higher ranking members.
Work under pressure in order to accomplish the mission.
Take responsibility in leadership roles for my marines.
Perform tasks in an orderly time and manner.
Solve my junior marines issues in a timely manner.
Warehouse Worker
Target Distribution Center
Phoenix, AZ
04.2021 - 03.2024
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Staged and sorted multiple types of products for loading.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Updated inventory and production information using warehouse management systems and scanner guns.
Recognized defective material and reported issues to management.
Operated forklifts to fill or empty overhead spaces.
Received deliveries, scanned packages and updated orders in internal database.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Checked cargo before transportation and determined if items adhered to proper regulation standards.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Education
High School Diploma -
Trevor Browne High School
Phoenix, AZ
05-2019
Skills
Analytical and Critical Thinking
Problem Resolution
MS Office
Critical Thinking
Calm Under Pressure
Computer Skills
Teamwork and Collaboration
Flexible and Adaptable
Reliable and trustworthy
Quality Assurance
Problem-Solving
Written and Verbal Communication
Accomplishments
June 2020
Gung Ho award for most motivated marine during training
Warehouse Associate (Inbound Team Lead) at Amazon.com, Inc. Fulfillment CenterWarehouse Associate (Inbound Team Lead) at Amazon.com, Inc. Fulfillment Center