Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adrian G. Coore

Windsor Mill

Summary

Dynamic professional with extensive experience in facilities management and customer service, notably at Baltimore County Public Schools. Proven expertise in hazardous material disposal and team leadership, ensuring operational excellence and safety. Recognized for implementing cost reduction strategies while maintaining high standards of cleanliness and service. Certified forklift operator with strong communication skills.

Overview

29
29
years of professional experience

Work History

Shuttle Bus Driver

Johns Hopkins Hospital
Baltimore City
12.2024 - Current
  • Transported VIP staff to designated locations while strictly adhering to traffic laws.
  • Ensured cleanliness and safety standards throughout transport operations.
  • Communicated route changes to dispatch due to weather or travel disruptions.
  • Reported mechanical issues to supervisor immediately for timely resolution.
  • Assisted passengers with wheelchair loading and unloading upon request.
  • Responded promptly to emergencies during trips, prioritizing passenger safety.
  • Monitored external environment for hazards like pedestrians or animals on roads.
  • Delivered courteous customer service throughout all passenger journeys.

Building Operation Supervisor

Baltimore County Public School
Baltimore County
09.2024 - Current
  • Duties include Coordinate and oversees custodial supports required for after-school activities.
  • Oversaw the activities of team members.
  • Ensures proper maintenance of property and equipment.
  • Coordinates schedules to minimize disruptions.
  • Upholds working knowledge of HVAC, fueling system & insecticide with regards to weather conditions.
  • Created new strategies for improving customer service standards within the organization.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Directed and supervised team of 4 employees in daily operations.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Trained new employees on company policies and procedures.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.

Owner

Hot Shot Delivery Service
Ft. Lauderdale
04.2015 - 07.2024
  • Executed daily pre-trip inspections to ensure safe vehicle operation on roadways.
  • Determined optimal delivery routes utilizing maps and GPS technology.
  • Loaded cargo securely using best practices to prevent damage during transport.
  • Conducted manual and equipment-aided loading and unloading of freight.
  • Maintained truck upkeep, including fluid level checks and maintenance reporting.
  • Verified deliveries with customer signatures at various locations to confirm receipt.
  • Addressed delays due to weather or traffic conditions during scheduled runs.
  • Responded to inquiries regarding shipment status and estimated arrival times.

Training Manager

City Same Day Courier Svc.
Ft. Lauderdale
04.2015 - 11.2017

Managed budgeting processes for training programs within organization.

  • Developed instructional materials including presentations, videos, simulations, and online courses.
  • Collaborated with subject matter experts to ensure content relevance and alignment.
  • Conducted assessments to identify skill gaps among existing personnel.
  • Created post-training evaluation surveys to measure performance improvements.
  • Implemented tracking systems for employee certifications and qualifications across departments.
  • Monitored trainee progress through feedback from managers and supervisors.
  • Maintained comprehensive records of employee participation in all training activities.

Building Supervisor

CSI International
Ft. Lauderdale
08.2010 - 08.2014
  • Recommended product changes based on research of latest technology trends.
  • Monitored janitorial staff performance through regular audits and evaluations.
  • Trained new employees on safety protocols, cleaning methods, and equipment use.
  • Coordinated special projects such as deep cleaning and floor waxing as assigned.
  • Scheduled preventative maintenance for all janitorial equipment including vacuums and mops.
  • Oversaw daily janitorial operations including staffing, scheduling, and budget management.
  • Ensured compliance with OSHA regulations regarding hazardous materials handling.
  • Responded to emergency situations to minimize damage from spills or broken pipes.

Front Desk Guest Svc Coord.

Marriott Vacation Club
Hilton Head Island
02.2001 - 06.2005
  • Managed registration check-in and check-out for owners and guests.
  • Educated new owners on timeshare procedures and room assignments.
  • Collaborated with departments to uphold cleanliness standards of hotel/resort.
  • Maintained up-to-date knowledge of promotions, discounts, and packages.
  • Addressed customer inquiries promptly to enhance satisfaction.
  • Generated daily reports on occupancy levels and revenue figures.
  • Verified accuracy of room rates and charges during check-in.
  • Inputted guest information into computer system securely.

Night Auditor

Crowne Plaza Kingston
Kingston
04.1996 - 12.1999
  • Balanced tickets and generated nightly reports for comprehensive tracking.
  • Accompanied guests to address concerns and ensured resolution of all issues.
  • Followed policies and procedures to maintain safety for guests and employees.
  • Assisted in daily bank deposit preparation for all hotel departments.
  • Responded to inquiries regarding hotel services, reservations, and directions.
  • Greeted arriving guests and facilitated check-in processes efficiently.
  • Monitored hotel occupancy, rate availability, and special guest requests.
  • Conducted nightly security checks to safeguard hotel premises and guest belongings.

Education

Certification - Machine & Welding

Holmwood Technical
Christiana, JA
07.1993

High School Diploma -

Christiana High School
Christiana, JA
06.1991

Skills

  • Certified/Licensed
  • Commercial
  • Forklift Operator
  • Customer Service & Retail Management
  • Hazardous Material Disposal and Procedures
  • Equipment Storage & Training
  • Cost Reduction Strategies
  • Material & Equipment Audits
  • Janitorial Services and Pressure Cleaning

References

Will be furnished upon request.

Timeline

Shuttle Bus Driver

Johns Hopkins Hospital
12.2024 - Current

Building Operation Supervisor

Baltimore County Public School
09.2024 - Current

Owner

Hot Shot Delivery Service
04.2015 - 07.2024

Training Manager

City Same Day Courier Svc.
04.2015 - 11.2017

Building Supervisor

CSI International
08.2010 - 08.2014

Front Desk Guest Svc Coord.

Marriott Vacation Club
02.2001 - 06.2005

Night Auditor

Crowne Plaza Kingston
04.1996 - 12.1999

Certification - Machine & Welding

Holmwood Technical

High School Diploma -

Christiana High School
Adrian G. Coore
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