Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Adrian Gloston

San Diego,CA

Summary

Ambitious Network Technician proud to offer maximal uptimes and optimal network performance. Approaches each repair and maintenance task with deep respect for network users and meticulous attention to technical detail. Ready to serve as first line of defense against network downtimes and business operations disruptions.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Network Technician

GigaKOM
07.2023 - Current
  • Improved network reliability by troubleshooting and resolving hardware and software issues.
  • Enhanced system performance by conducting regular network maintenance and updates.
  • Collaborated with team members for successful implementation of large-scale network projects.
  • Reduced downtime by proactively identifying potential network issues and implementing preventive measures.
  • Assisted in the design and installation of new network infrastructure, resulting in increased efficiency.
  • Provided exceptional customer service by promptly addressing user concerns and technical issues.
  • Developed comprehensive documentation to streamline future troubleshooting efforts and improve team collaboration.
  • Supported the implementation of security measures to safeguard company data from potential threats.
  • Streamlined processes by automating routine tasks, saving time for more critical responsibilities within the department.
  • Ran cabling and installed data drops for new node installations.
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Diagnosed and resolved hardware, software and network problems and replaced defective components.
  • Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
  • Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
  • Dressed and installed fiber cabling and hardware.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.

Cable Tech II/Fiber Optic Cable Technician/OSP Engineer

IES Communications
01.2020 - 01.2023
  • Ensured smooth project completion with proper cable management and organization techniques.
  • Enhanced network connectivity for clients by troubleshooting and repairing faulty cables and connections.
  • Demonstrated expertise in various types of low voltage cabling, including CAT5e, CAT6, fiber optic, and coaxial cables.
  • Trained newly hired technicians on proper installation of low voltage wiring systems.
  • Read blueprints and schematics to correctly place equipment.
  • Increased network reliability by installing, maintaining, and repairing outside plant equipment.
  • Improved efficiency in field operations by training junior technicians on best practices for outside plant work processes and safety protocols.
  • Assisted management in determining project priorities, allocating resources effectively, and monitoring progress to ensure timely delivery of services.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.

Essence Beauty Store Manager

Jonesboro
01.2017 - 01.2020
  • Completed store operational requirements by scheduling and assigning employees; following up on work results
  • Maintains store staff by recruiting, selecting, orienting, and training employees
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories
  • Formulated pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
  • Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
  • Secures merchandise by implementing security systems and measures
  • Protects employees and customers by providing a safe and clean store environment
  • Maintains the stability and reputation of the store by complying with legal requirements
  • Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
  • Contributes to team effort by accomplishing related results as needed.

Private Duty Caregiver

Clarkesville
01.2012 - 01.2017
  • Assist my client with personal care, including dressing, mobility, administering medication, personal hygiene, eating and transportation to doctor's appointments
  • Maintain open communication between families and health care professionals regarding the client's medical and emotional condition
  • Ensure highest client safety and well-being
  • Transportation to and from doctor's appointments, family visits, and shopping excursions
  • Personal hygiene, toileting, dressing and maintaining the appearance
  • Learned sign language to be able to better assist my client during doctor visits and other appointments
  • Personally planned outdoor and daily activities to ensure my client was remaining active and enjoying life
  • Assisted with the upkeep of my clients pets.

Commerical OTR Driver

USXpress
01.2006 - 01.2012
  • Maintained a safe driving record with timely vehicle inspections and adherence to traffic laws.
  • Increased on-time deliveries by efficiently planning and executing optimal routes.
  • Enhanced customer satisfaction by providing professional and courteous delivery services.
  • Assisted in loading and unloading cargo, maintaining proper weight distribution for secure transportation.
  • Utilized GPS technology to find efficient routes, minimizing delays due to traffic or construction.
  • Conducted thorough pre-and post-trip inspections of the vehicle, identifying potential issues before they escalated into costly repairs.
  • Adhered to company policies regarding hours of service, maintaining proper logs for compliance purposes.
  • Demonstrated adaptability by adjusting schedules as needed to accommodate changes in weather or road conditions.
  • Performed minor vehicle maintenance tasks such as checking tire pressure or oil levels, preventing breakdowns during long trips.
  • Efficiently navigated congested urban areas without compromising safety or timeliness of deliveries.
  • Made sure that deliveries were on time for scheduled appointments.
  • Delivered goods to customers both locally and long distance.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

Field Radio Operator

U.S. Marine Corp
01.2002 - 01.2006
  • Optimized signal strength and clarity by accurately configuring radio frequencies and settings.
  • Ensured operational readiness with regular equipment inspections, maintenance, and repairs.
  • Increased team cohesion through effective training of personnel on radio operation protocols.
  • Streamlined communication processes by developing efficient standard operating procedures for radio use.
  • Safeguarded sensitive information with strict adherence to security protocols during transmission and reception.
  • Reduced downtime with rapid troubleshooting and repair of malfunctioning radio equipment.
  • Collaborated with other communication specialists to establish seamless coordination among various units during operations.
  • Trained junior operators in proper equipment usage, promoting a culture of safety and responsibility within the unit.
  • Maximized range capabilities through expert knowledge of antenna configurations and power settings.
  • Promoted situational awareness among team members with real-time updates from other units during complex missions or exercises.
  • Fostered strong relationships with adjacent units by providing timely assistance during joint operations or emergency situations.
  • Streamlined inventory management through meticulous tracking of available radios, batteries, antennas, accessories.
  • Protected communications through regular alteration of frequencies and cryptographic codes.
  • Developed, constructed, installed and adjusted settings on Controlled Cryptographic Item radio equipment to complete field mission objectives effectively.
  • Safeguarded top secret classified documents and equipment.
  • Encrypted and decrypted communications when sending and receiving messages.
  • Assembled and tuned radios by constructing equipment and antennas.
  • Operated communications systems to send and receive transmissions.
  • Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
  • Maintained accurate documentation of messages transmitted and received.
  • Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
  • Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
  • Followed schedules and procedures for changing frequencies and cryptographic codes.
  • Documented and processed incoming messages over communication systems for supervisor review.

Education

High School Diploma -

Northeast High School
Macon, GA
05.1999

Skills

  • Telecommunications equipment
  • Equipment Calibration
  • Fiber Optic Terminations
  • Deadline Management
  • Cable Management
  • Connector installation

Accomplishments

.

Certification

Currently enrolled at San Diego State University for CompTIA Security+, projected graduation date Dec 2024.

Timeline

Network Technician

GigaKOM
07.2023 - Current

Cable Tech II/Fiber Optic Cable Technician/OSP Engineer

IES Communications
01.2020 - 01.2023

Essence Beauty Store Manager

Jonesboro
01.2017 - 01.2020

Private Duty Caregiver

Clarkesville
01.2012 - 01.2017

Commerical OTR Driver

USXpress
01.2006 - 01.2012

Field Radio Operator

U.S. Marine Corp
01.2002 - 01.2006

High School Diploma -

Northeast High School

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Adrian Gloston