Adrian Gomez

As a key contributor at Gritsee, I played a significant role in the development and implementation of a groundbreaking food and video AI technology system for restaurants. This innovative solution streamlines kitchen operations and enhances the customer experience. As sales and partnerships manager, I worked closely with the CEO/Founder to bring the concept to life and secure over 50 accounts in Peru, Colombia, Mexico, the UK, and the US.

• Leveraged CRM to collect, organize and manage sales data and customer information
• Prepared additional offerings for current clients to upsell products and services
• Cold called, canvassed and obtained referrals to develop sales pipeline
• Qualified leads, built relationships and executed sales strategies to drive new business
• Managed sales cycle to maintain solid customer base
• Implemented account diagnostics, relationship analysis and engagement execution.
• Closed over 50 accounts over course of tenure

• Planned operations to meet established schedules, taking into account order demands and business forecasts
• Supervised 14 locations, ensuring compliance with reporting requirements and communicating with leadership teams
• Conducted training sessions to educate employees on best practices and procedures to increase profitability
• Analyzed reports to evaluate performance, identify areas for improvement, and implement changes
• Transformed underperforming teams into productive and profitable teams

• Led operations and long-range planning, resulting in year-over-year business growth
• Developed and implemented operational strategies to build customer and employee loyalty
• Created systems and procedures to improve operational quality and team efficiency
• Trained and coached employees to reduce process bottlenecks and improve performance strategies

• Served as Corporate Trainer from January 2010 to September 2012, and was subsequently promoted to Assistant General Manager
• Oversaw inventory management and took corrective actions to drive profitability
• Implemented effective monitoring and management structures to minimize inventory losses
• Created a performance-based culture that emphasized individual accountability, goal attainment, and team achievement
• Accurately handled cash and prepared deposits
• Conducted evaluations and observed employee performance to identify areas for improvement