Adrian Gonzalez
Rio Grande City
Summary
Distinguished by a proactive approach at Ringgold Pharmacy, I enhanced patient care and streamlined pharmacy operations, mastering HIPAA compliance and demonstrating exceptional customer service. My background also includes improving worksite efficiency at Velox, showcasing my ability to adapt and excel in diverse environments. My expertise encompasses both technical proficiency in insurance claim processing software and a strong aptitude for collaborative teamwork.
Developed strong communication and organizational skills in high-paced pharmacy environment. Focused on accurate medication preparation and patient interaction. Looking to transition these skills into new field to contribute effectively in diverse professional settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Trainee
Ringgold Pharmacy
12.2022 - Current
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
- Effectively managed time-sensitive tasks such as compounding or reconstituting medications under pharmacist supervision, ensuring prompt delivery to patients without compromising quality standards.
Laborer
Velox
04.2022 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Enhanced project timelines by collaborating effectively with team members on various tasks
Education
Associate of Science - Multidisciplinary Studies
South Texas College
McAllen, TX12-2020
Skills
- Adherence to protocols
- File management
- Excellent math skills
- Customer service
- New hire onboarding
- HIPAA compliance
- Insurance claim processing software
- Team coordination
Certification
- First Aid Certification
- CPR/AED Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Technician Trainee
Ringgold Pharmacy
12.2022 - Current
Laborer
Velox
04.2022 - 10.2022
Associate of Science - Multidisciplinary Studies
South Texas College