Tammie Fultz
Dallas,TX
Summary
Proven track record in enhancing operational efficiency and guest satisfaction at Hampton Inn By Hilton, leveraging expertise in housekeeping knowledge and exceptional customer service. Spearheaded training initiatives and implemented eco-friendly practices, significantly improving room turnover times. Excelled in staff training and lost and found management, ensuring meticulous attention to detail and high sanitation standards. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Housekeeping Inspector
Hampton Inn By Hilton
08.2019 - 06.2024
- Assisted in developing training materials for new hires, ensuring all team members were knowledgeable about company policies and procedures.
- Reduced waste by implementing environmentally friendly cleaning practices throughout the property's operations.
- Successfully completed time-sensitive projects such as deep-cleaning assignments or special event preparations.
- Increased guest satisfaction by promptly addressing and resolving housekeeping concerns.
- Streamlined housekeeping processes for increased efficiency, resulting in faster room turnover times.
- Maintained high standards of cleanliness by conducting thorough inspections of all guest rooms and public areas.
- Contributed to the reduction of lost items by implementing a meticulous system for tracking and returning left-behind belongings to guests.
Assistant Apartment Manager
Confederate Ridge Apartments
06.2015 - 03.2019
- Managed property financial records by collecting rent from 500 tenants and reconciling monthly accounts payable and receivable.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues.
- Provided exceptional customer service, building strong relationships with both current and potential residents.
Packaging Operator
Tyson Foods
08.2000 - 05.2014
- Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
Education
High School Diploma -
Warren Central High School
Vicksburg, MS05.1996
Skills
- Customer Service
- Housekeeping knowledge
- Health and safety compliance
- Sanitation Standards
- Quality Assurance
- Maintenance Coordination
- Lost and Found Management
- Laundry and Dry Cleaning
- Furniture Cleaning
- Stock Inventory Management
- Staff Training
Timeline
Housekeeping Inspector
Hampton Inn By Hilton
08.2019 - 06.2024
Assistant Apartment Manager
Confederate Ridge Apartments
06.2015 - 03.2019
Packaging Operator
Tyson Foods
08.2000 - 05.2014
High School Diploma -
Warren Central High School
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