Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrian Harden

8038 Palm Gate Dr ,FL

Summary

Dynamic Owner/Operator Truck Driver with extensive experience at Mercer, excelling in DOT compliance and safe driving practices. Proven track record of zero accidents and exceptional customer service, fostering strong relationships with clients and dispatchers. Skilled in optimizing delivery routes, enhancing efficiency, and maintaining professionalism in all interactions.

Overview

8
8
years of professional experience

Work History

Owner/Operator Truck Driver

Mercer
12.2023 - Current
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.

Owner/Operator Truck Driver

Nhh Services
01.2020 - 12.2023
  • Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Operated with safety and skill to avoid accidents and delays.
  • Managed day-to-day business operations.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Inspected load security and checked for damages.

Delivery Driver

PFG Customized Distribution
02.2017 - 01.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Maintained clean and safe vehicle, contributing to positive image of company.

Education

Lawrence High School
Lawrence, NJ

Skills

  • DOT compliance
  • Professionalism and work ethic
  • Safe driving practices
  • Safety compliance

Timeline

Owner/Operator Truck Driver

Mercer
12.2023 - Current

Owner/Operator Truck Driver

Nhh Services
01.2020 - 12.2023

Delivery Driver

PFG Customized Distribution
02.2017 - 01.2020

Lawrence High School

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Adrian Harden