Adrian Jones
DeSoto,TX
Summary
Friendly and compassionate individual with strong interpersonal skills and passion for patient care. Knowledge of basic medical terminology and proficiency in vital sign monitoring and patient assistance. Committed to providing high-quality care to improve patient well-being.
Diligent Patient Care Tech /CNA with solid background in patient care. Known for providing compassionate support and ensuring patient comfort. Demonstrated ability in monitoring vital signs and assisting with daily living activities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Technician/ Behavioral Health Technic
Texas Institute of Surgery
04.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Patient Care Technician
Medical City Arlington
08.2022 - Current
- Collects and records patient data, reporting information and observations to the nurse in a timely fashion
- Obtains and records vital signs, height and weight; records nutritional intake and output; and performs blood glucose monitoring via fingerstick blood samples, test strips and portable meters
- Performs routine urinary catheter care
- Collects and transports specimens, including, but not limited to, urine, stool and sputum, as requested
- Assists patients with activities of daily living (i.e., personal hygiene, dressing, eating, maintaining continence, , and turning/transferring/ambulation) and changing linen, as appropriate to setting
- Answers and responds to patient call lights and requests in a timely manner
- May be assigned as a sitter for patients needing constant observation
- Cleans patient bedside units and nursing areas not included in general housekeeping; ensures neatness and cleanliness of patient rooms and maintains patient care items
- Cleans equipment properly and distributes based on patient needs
- Maintains unit equipment in good working order and notifies the appropriate parties promptly when equipment requires service or repairs
- Maintains inventory, requisitions, and stocks work area supplies and equipment
- Assists with completing and maintaining unit and patient records, files and forms associated with patient admission, transfer, discharge, procedures and patient care
Patient Care Technician/BHT
The Haven
04.2023 - 10.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
Med (D) Lead Billing Specialist clinical hub
PharMerica
01.2021 - 08.2022
- Acts as a resource to the facilities in obtaining information, completing necessary documentation, and following up on outstanding claims
- Understands Insurance and Medicaid formularies and processes, including the prior authorization processes
- Makes outgoing calls to Facilities, Plans, and Physician s offices as needed to obtain approvals
- Works with Client Billing Service Offices, Pharmacy Directors, customers and prescription drug plans to effectively communicate and resolve customer issues
- Provides clinical support to members of the Rx Allow team regarding prior authorization concerns
- Achieves productivity goals with regard to calls/claims per hour, as determined by the Director and Clinical Hub Manager
- Prioritizes work to meet daily and competing deadlines
- Develops a strong understanding of the insurance verification, adjudication, back-end billing process and become a subject matter expert on the insurance queues and billing workflow
- Maintains a clean and organized work area
- Performs other tasks as assigned
- Conducts job responsibilities in accordance with the standards set out in the Company s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- The requirements listed above are representative of the knowledge, skill, and/or ability required
- Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Cash Posting Specialist
Baylor Scott & White Health
01.2018 - 06.2022
- Responsible for all patient payments/adjustment postings for the entire Baylor Healthcare System
- Responsible for posting all lock box payments and related adjustments timely and accurately
- Responsible for posting all over the counter payments from the Access departments at each entity timely and accurately
- Ensures all payments and adjustments are accurate and balance to the EOB
- Indexes all payments to the patient account at the time of posting
Medical Billing Specialist/Affidavits,LOP’s,and Subpoenas
DFW MRI
02.2010 - 01.2012
- Experience in CPT and ICD-10 coding; familiarity with medical terminology
- Respond to inquiries from insurance companies, patients and providers
- Make necessary arrangements for medical records requests, completion of additional information requests, etc
- As requested by insurance companies
- Practice management software ( AdvancedMD), word processing and spreadsheet applications
- Form filling or printing claims using cms1500
Medical Billing Specialist/Hybrid
Rehab Inc
12.2008 - 01.2010
- Process insurance denials received by phone dispute, written appeal, or corrected claim
- Review payer rules to understand reason for denial
- Compose correspondence to payer regarding payment disputes and/or appeals
- Interpret progress notes, operative reports, discharge summaries and charge documents to determine services provided
- Communicate with patients to verify correct demographics and coordination of benefits on denied claims; Refile claims as needed
Education
ADN - Nursing Administration
Navarro College
Corsicana, TXAssociate - Medical Billing and coding
Imed Health Training Center
Dallas, TX11.2016
Bachelor's degree - Tax Accountant
Liberty School of Taxes
Dallas, TX01.2009
High school diploma - Health Science
W W Samuell High School
Dallas, TX05.1999
Skills
- BILLING (6 years)
- MEDICAL BILLING (6 years)
- INVOICING (6 years)
- CUSTOMER SERVICE (8 years)
- DATA ENTRY (3 years)
- DME
- Medical Coding
- Medical Insurance
- CPC
- EMR Systems
- ICD-10
- ICD-9
- CPT Coding
- Medical Records
- Accounts Receivable
- Insurance Verification
- Medical Terminology
- Microsoft Office
- Epic
- Anatomy Knowledge
- Hospital Experience
- Medical Office Experience
- Word Processing
- Medical Scheduling
- Clerical Experience
- HIPAA
- Transcription
- Accounting
- Patient Care
- Physiology Knowledge
- Triage
- Phone Etiquette
- ICD Coding
- Vital Signs
- Microsoft Powerpoint
- Medical Imaging
- Windows (10 years)
- Microsoft Excel
- Microsoft Word
- Unity
- Microsoft Outlook
- Employee Orientation
- Quality Assurance
- Recruiting
- Medical collection
- Medicare (3 years)
- Experience Administering Injections
- Basic life support (5 years)
- CMS1500 (6 years)
- Interviewing
- Human resources
- Nursing
- Management
- Caregiving
- ADP (2 years)
- Leadership
- Administrative experience
- QuickBooks
- Pharmacy tech trainee (Less than1 year)
- Computer literacy
- English
- SQL
- Test automation
- Selenium
- Microsoft SQL Server
- Laboratory Experience
- Health logics (4 years)
- Avatity (4 years)
- Nexus (4 years)
- Filing (5 years)
- CPT coding
- Medical coding
- Supervising experience
- Medicare
- AS400
- Contracts
- Manufacturing
- Workday
- Microsoft Access
- Kronos
- ATS
- HRIS
- FMLA (6 years)
- Communication skills
- ERP systems
- SAP ERP
- Time management
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- ADL support
- Specimen collection
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Mobility assistance
- Compassionate care
- Active listening
Certification
- Pharmacy Technician October2020 to October2022
- BLS Certification
- CPR Certification
- Professional In Human Resources
Assessments
- Work Style: Reliability — Highly Proficient April2019 Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
- Verbal Communication — Proficient May2019 Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
- Sales skills — Familiar April2019 Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
- Work style: Reliability — Expert June2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
- Remote fit — Proficient July2021 Measures the traits that are important for successful remote workers Full results: Proficient
- Electronic health records: Best practices — Highly Proficient August2020 Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
- Protecting patient privacy — Highly Proficient December2021 Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
- Attention to detail — Proficient January2022 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
- Customer service manager — Proficient January2022 Managing customer service representatives and resolving customer issues Full results: Proficient
- Work style: Reliability — Proficient January2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Medical terminology — Proficient January2022 Understanding and using medical terminology Full results: Proficient
- Supervisory skills: Motivating & assessing employees — Familiar December2021 Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Timeline
Patient Care Technician/ Behavioral Health Technic
Texas Institute of Surgery
04.2024 - Current
Patient Care Technician/BHT
The Haven
04.2023 - 10.2024
Patient Care Technician
Medical City Arlington
08.2022 - Current
Med (D) Lead Billing Specialist clinical hub
PharMerica
01.2021 - 08.2022
Cash Posting Specialist
Baylor Scott & White Health
01.2018 - 06.2022
Medical Billing Specialist/Affidavits,LOP’s,and Subpoenas
DFW MRI
02.2010 - 01.2012
Medical Billing Specialist/Hybrid
Rehab Inc
12.2008 - 01.2010
Associate - Medical Billing and coding
Imed Health Training Center
Bachelor's degree - Tax Accountant
Liberty School of Taxes
High school diploma - Health Science
W W Samuell High School
- Pharmacy Technician October2020 to October2022
- BLS Certification
- CPR Certification
- Professional In Human Resources
ADN - Nursing Administration
Navarro College
Similar Profiles
Joel Travis CatanzanoJoel Travis Catanzano
Surgical Technologist at Texas Institute For SurgerySurgical Technologist at Texas Institute For Surgery
Jodie WoodJodie Wood
Telehealth Nurse at Texas Health Resources-arlingtonTelehealth Nurse at Texas Health Resources-arlington
Jack CaudillJack Caudill
PRACTICE MANAGER at FLORIDA INSTITUTE OF PLASTIC SURGERY & MANHATTAN PLASTIC SURGERY NYCPRACTICE MANAGER at FLORIDA INSTITUTE OF PLASTIC SURGERY & MANHATTAN PLASTIC SURGERY NYC