Adrian King
Hamilton,GA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
New Horizons Community Mental Health Center
Columbus, GA
02.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Documented notes during patient visits.
- Incorporated outside records into charts and EHR.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered injections, medications and treatments as directed by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Medical Assistant
Totalwellness
Omaha, NE
07.2017 - Current
- Operated biometric screening equipment to capture and store data.
- Maintained detailed records of all biometric screening activities.
- Provided educational materials regarding health risks associated with certain behaviors.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Reviewed patient files prior to administering screenings to ensure accurate completion of paperwork.
- Performed finger scans, height and weight measurements, blood pressure readings, and body mass index assessments.
- Assisted participants with completing survey forms and questionnaires.
- Educated patients on preventative measures they can take based on their individual test results.
- Communicated test results clearly and accurately to patients and other healthcare providers.
- Ensured compliance with HIPAA regulations when handling patient information.
- Verified participant identity prior to administering screenings.
Medical Assistant
QuadMed/Walmart Medical Clinic
Columbus, GA
08.2014 - 01.2017
- Administered injections, medications and treatments as directed by the physician.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Processed orders for medical supplies and lab equipment.
- Inspected equipment to ensure proper working order prior to use on patients.
- Handled general office duties to support administrative staff during peak hours.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Scheduled appointments for patients via phone and in person.
- Incorporated outside records into charts and EHR.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted back office patient processes to reduce office wait times.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted medical facilities to schedule patients for admission.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Supported administrative staff by processing payments.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Documented notes during patient visits.
- Changed dressings on wounds to prevent infection and check for healing.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
Medical Resource Staffing Agency
San Diego, CA
12.2013 - 03.2014
- Administered injections, medications and treatments as directed by the physician.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Incorporated outside records into charts and EHR.
Medical Assistant
Dr. David Bortz, M.D
San Diego, CA
01.2011 - 12.2013
- Provided patient-focused care and administrative support within a busy internal medicine clinic - Greeted and checked-in patients - Received and routed calls and scheduled appointments - Retrieved and maintained medical records using EMR system - Processed prior authorizations - Tracked, dispensed, and rotated medications - Prepared examination rooms and roomed patients - Obtained detailed medical histories, chief complaints, and vital signs - Performed physical exams, injections, blood draws, EKG monitoring, urinalysis, allergy testing, nerve testing, stress testing, Hpilyar testing, and BMI testing and analysis - Established positive patient relations through focused, empathetic, and efficient care
Daycare Owner/Operator
A Little Sunshine Daycare
San Diego, CA
06.2007 - 12.2010
- Owned and operated a military-affiliated daycare business serving up to six families daily - Obtained certification and licensing through the Military Child Development Program; maintained CPR, first aid, and educational training per certification requirements - Developed educational curriculum to promote physical, emotional, and social growth - Oversaw all administrative operations, payment processing, tax filing, and cost management - Built and sustained customer base by developing excellent client relations and gaining referrals
Active Duty Soldier
US Navy
San Diego, CA
04.2002 - 04.2007
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
- Inspected personnel for proper uniform standards.
- Coordinated with other military branches during joint operations.
- Operated, monitored and performed limited maintenance on mission-critical systems.
- Managed inventory control of supplies and equipment.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Displayed leadership in accomplishing assignments and learning new skills.
- Conducted physical training exercises to maintain and improve physical fitness.
- Maintained schedule of class assignments to meet deadlines.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
H.S. Diploma -
Westover
Associates Degree Medical Assistant -
San Diego, CA
Skills
- American Heart Association BLS for Healthcare Provider (CPR) Certification
- Knowledgeable in medical terminology, anatomy, physiology, and basic pharmacology
- Professionalism greeting patients
- Updating and filing patient medical records in the EMR system
- Coding and filling out insurance forms
- Referral Coordinator
- Handling correspondence, billing, and bookkeeping
- Displays a positive attitude, smiles, friendly and courteous, says "please" and "thank you"
- Excellent customer service skills and interpersonal skills to effectively and courteously deal with telephone calls, patients and families, clients, coworkers, clinical staff and physicians
- Ability to adjust responsibilities to accommodate a fast-paced work environment while maintaining excellent customer service and staff interactions
- Organizational and analytical skills necessary to maintain efficient workflow
- Supports team members such as with accomplishing tasks, providing resources or during difficult times
- Data Entry
- Medical Terminology
- Patient-Focused Care
- Phlebotomy
- Patient Relations
- First Aid
- Communicating With Patient Families
- Electronic Medical Records
- Maintaining Confidentiality
- CPR
- Customer Service
- Indirect Patient Care
- Patient Flow Management
- HIPAA Compliance
Certification
- First Aid and CPR
Timeline
Medical Assistant
New Horizons Community Mental Health Center
02.2022 - Current
Medical Assistant
Totalwellness
07.2017 - Current
Medical Assistant
QuadMed/Walmart Medical Clinic
08.2014 - 01.2017
Medical Assistant
Medical Resource Staffing Agency
12.2013 - 03.2014
Medical Assistant
Dr. David Bortz, M.D
01.2011 - 12.2013
Daycare Owner/Operator
A Little Sunshine Daycare
06.2007 - 12.2010
Active Duty Soldier
US Navy
04.2002 - 04.2007
H.S. Diploma -
Westover
Associates Degree Medical Assistant -
San Diego, CA