Adrian Lamas-Vega
Compton,CA
Summary
Strive to obtain a career in a stable work environment with the opportunities to grow by being a hardworking employee who pursues opportunities to learn new skills and contribute to group success.
Overview
6
6
years of professional experience
Work History
Service Advisor
Crash Champions
05.2022 - 01.2024
- Educate customers on the process of vehicle repair, insurance procedures , repair techniques, safety and value
- Complete preliminary estimates after full disassembly and damage evaluation.
- Manage each repair throughout the process and ensure company quality standards by performing in process QC.
- Keep every customer fully informed and updated on the status if their vehicle.
- Pre-close and final bill every file. Handle paperwork , and ensure each repair order follow insurance guidelines.
Parts Manager
Crash Champions
01.2021 - 05.2022
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Simplified the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Inputting all invoices and credit memos into the system.
UPS Supervisor
UPS
01.2018 - 11.2020
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
High School Diploma -
Compton High School
Compton, CA06.2017
Skills
- Cost Estimation
- Documentation And Reporting
- Clerical Support
- Customer Service
- Data Entry
- Conflict Resolution
- Excellent Communication
- Listening Skills
- Multitasking and Organization
- Responsible and Dependable
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Service Advisor
Crash Champions
05.2022 - 01.2024
Parts Manager
Crash Champions
01.2021 - 05.2022
UPS Supervisor
UPS
01.2018 - 11.2020
High School Diploma -
Compton High School