Adrian Leon
Dixon,CA
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
Overview
4
4
years of professional experience
Work History
Certified Product Specialist
Vallejo Hyundai
06.2023 - Current
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Managed customer service inquiries and complaints for customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Transportation Specialist
Leer Truck Accessory Center
04.2022 - 02.2023
- Coordinated schedules and communicated changes to customers.
- Worked with service providers to resolve issues and correct delays.
- Loaded and secured deliveries up to [Number] pounds.
Front Desk Associate
Fit Republic
08.2019 - 04.2020
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Performed basic daily bookkeeping tasks.
Lot Porter
Ron DuPratt Used Cars
06.2019 - 12.2019
- Communicated with coworkers and managers about completed duties.
- Delivered clean Vehicles in showroom condition to earn [100]% customer satisfaction ratings.
Education
High School Diploma -
Dixon High School
Dixon, CA06.2017
Skills
- Campaign Management
- Product Demonstrations
- High Technical Skills
- Outstanding Interpersonal Skills
- Database Management
- Sales Expertise
- Desktop Support
- Customer Service
- Highly Professional
- Customer Service Expert
Languages
Spanish
Native or Bilingual
Timeline
Certified Product Specialist
Vallejo Hyundai
06.2023 - Current
Transportation Specialist
Leer Truck Accessory Center
04.2022 - 02.2023
Front Desk Associate
Fit Republic
08.2019 - 04.2020
Lot Porter
Ron DuPratt Used Cars
06.2019 - 12.2019
High School Diploma -
Dixon High School
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