Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adrian Linares

Roswell,NM

Summary

Dynamic administrative professional with extensive experience at Roswell Vision Care, excelling in customer service and office management. Proven ability to enhance operational efficiency through effective scheduling and meticulous recordkeeping. Recognized for fostering positive workplace culture and streamlining processes, ensuring timely vendor payments and superior client satisfaction.

Overview

10
10
years of professional experience

Work History

Administrative Assistant, Optometry Technician,

Roswell Vision Care,IDOC
06.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.

Receptionist

Roswell Vision Source
03.2015 - 06.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected Type payments, processed transactions and updated relevant records.

Education

High School Diploma -

Dexter High School
Dexter, NM
05.2002

Skills

  • Data entry
  • Computer skills
  • Office administration
  • Filing
  • Scheduling
  • Documentation and recordkeeping
  • Office management
  • Scheduling and calendar management
  • Appointment scheduling
  • Recordkeeping
  • Mail handling
  • Multi-line phone systems
  • Bookkeeping
  • Supervising staff
  • Patient history documentation
  • Retinal imaging techniques
  • Contact lens fitting assistance
  • HIPAA compliance
  • Data entry experience
  • FLUENT IN LANGUAGE
  • Order processing
  • Chart organization
  • Medical billing
  • Balancing daily deposits
  • Bank and safe deposits
  • Preparing bank deposits

Languages

Spanish
Professional Working

Timeline

Administrative Assistant, Optometry Technician,

Roswell Vision Care,IDOC
06.2021 - Current

Receptionist

Roswell Vision Source
03.2015 - 06.2021

High School Diploma -

Dexter High School

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Adrian Linares