Adrian Lopez
Fort Worth
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
10
10
years of professional experience
Work History
Municipal Sales Supervisor
Core and Main LP
06.2018 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Managed inventory levels to ensure product availability.
- Resolved customer complaints promptly and effectively, ensuring high levels of customer satisfaction and retention rates
Inside Sales Representative
Longhorn Inc
04.2016 - 06.2018
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Set up new accounts, established customer credit and set up payment methods.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Route Sales Driver
Metro Irrigation Supply
04.2015 - 08.2016
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Immediately addressed problems with customers to promote speedy resolution.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Utilized route optimization software to plan and manage delivery routes.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Operated delivery vehicles safely and efficiently.
- Stocked shelves and loaded orders to prepare deliveries.
- Assisted with sorting and organizing stockroom items.
- Completed daily pre- and post-trip vehicle inspections.
Education
Bachelor of Arts - Business Administration And Management
University of Arizona Global Campus
Chandler, AZ06-2024
High School Diploma -
Haltom High School
Haltom City, TX05-2007
Skills
- Report writing and budgeting
- Sales team oversight
- Sales team assistance
- Goals and performance
- Workflow management
- Strategic planning
- Inventory control
- Sales strategy development
- Delegation skills
- Vendor relationship management
- Operations
- Problem-solving
- Inventory oversight
Timeline
Municipal Sales Supervisor
Core and Main LP
06.2018 - Current
Inside Sales Representative
Longhorn Inc
04.2016 - 06.2018
Route Sales Driver
Metro Irrigation Supply
04.2015 - 08.2016
Bachelor of Arts - Business Administration And Management
University of Arizona Global Campus
High School Diploma -
Haltom High School
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