ADRIAN LUNA
Pasadena,TX
Summary
Dedicated Sales Operations and Customer Support Specialist known for strong problem-solving and complaint handling skills. Committed to leveraging bilingual communication to foster customer relationships and streamline order processes.
Overview
4
4
years of professional experience
Work History
Sales Operations and Customer Support Specialist
INDUTECMA LLC
Pasadena, TX
05.2023 - 02.2026
OPERATIONS AND CUSTOMER SUPPORT SPECIALIST WITH A LITTLE OVER 2 1/2 YEARS OF COMBINED WORK EXPERIENCE IN REMOTE ENVIRONMENTS. ALONG WITH BEING BILLINGUAL, I AM ALSO EXPERIENCED IN COORDINATING ORDERS, COMMUNICATING WITH SUPPLIERS AND CLIENTS IN BOTH ENGLISH AND SPANISH WITH EFFICIENCY. KNOWN FOR BEING RELIABLE, ADAPTABLE, AND EASY TO WORK WITH.
Assistant Foreman
OWEN'S SPECIALTY CO.
Channelview, TX
06.2022 - 04.2023
Entry-level operations and field support role in a steel fabrication establishment, Assisting fellow foremen and production teams with daily workflow, materials handling, and site organization.
Education
Associate of General Studies - GENERAL STUDIES
San Jacinto College
Pasadena, Texas, TX05-2025
High School Diploma -
Pasadena High School
Pasadena, TX05-2022
Skills
- Problem-solving
- Complaint handling
- Customer relationship management (CRM)
- CRM software
Languages
English
Spanish
Timeline
Sales Operations and Customer Support Specialist
INDUTECMA LLC
05.2023 - 02.2026
Assistant Foreman
OWEN'S SPECIALTY CO.
06.2022 - 04.2023
Associate of General Studies - GENERAL STUDIES
San Jacinto College
High School Diploma -
Pasadena High School