Adrian Mack
Austin,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level LVN position. Ready to help team achieve company goals while providing compassionate care to a diverse client/patient population.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CNA
Gale Healthcare Solutions
06.2022 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
Heritage Park Rehabilitation And Skilled Nursing Center
01.2022 - 04.2022
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Behavior Therapist
InBloom Autism Services
07.2021 - 12.2021
- Improved client behavior by implementing individualized therapy plans and interventions.
- Enhanced client progress by consistently monitoring and adjusting treatment goals.
- Increased parent involvement in therapy sessions, fostering a supportive home environment.
- Maintained detailed documentation of client progress, ensuring accurate reporting to supervisors and insurance providers.
- Reduced maladaptive behaviors through systematic desensitization techniques tailored to each client''s unique needs.
Emergency Communications Specialist
North Texas Emergency Communications Center
06.2020 - 07.2021
- Enhanced emergency response times by efficiently prioritizing and dispatching appropriate resources.
- Maintained accurate records of all emergency calls, ensuring thorough documentation for future reference and analysis.
- Managed multiple communication channels simultaneously, maintaining a high level of situational awareness at all times.
- Provided life-saving pre-arrival instructions to callers, assisting in stabilizing emergency situations until responders arrived on scene.
Lead Behavior Therapist
Shorkey Center
11.2019 - 05.2020
- Collaborated with multidisciplinary teams to create comprehensive treatment plans for clients with autism spectrum disorders.
- Improved client progress by developing and implementing individualized behavior intervention plans.
- Enhanced team efficiency by providing ongoing training and supervision to behavior therapists.
- Facilitated parent training sessions, empowering caregivers with knowledge and tools to support their child''s progress at home.
- Supported new hires during onboarding process by providing mentorship, guidance, and resources for success in their role as a behavior therapist.
Behavior Therapist
Blue Sprig
08.2019 - 10.2019
- Enhanced client progress by consistently monitoring and adjusting treatment goals.
- Improved client behavior by implementing individualized therapy plans and interventions.
- Maintained detailed documentation of client progress, ensuring accurate reporting to supervisors and insurance providers.
Behavior Therapist
Behavior Pioneers
01.2019 - 07.2019
- Improved client behavior by implementing individualized therapy plans and interventions.
- Enhanced client progress by consistently monitoring and adjusting treatment goals.
- Conducted assessments to establish baseline data and measure client progress over time.
- Increased parent involvement in therapy sessions, fostering a supportive home environment.
Sales Associate
Banana Republic
01.2019 - 03.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Behavior Therapist
Behavior Network
05.2018 - 12.2018
- Improved client behavior by implementing individualized therapy plans and interventions.
- Enhanced client progress by consistently monitoring and adjusting treatment goals.
- Facilitated social skills groups, enhancing peer interaction and communication abilities among clients.
- Provided ongoing training and support to caregivers for consistent implementation of therapeutic strategies at home.
Mental Health Tech
Glen Oaks Hospital
02.2018 - 05.2018
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Qualified Mental Health Professional
Metrocare Services
08.2017 - 12.2017
- Improved client outcomes by developing and implementing individualized treatment plans tailored to their specific needs.
- Reduced crisis situations through timely interventions and appropriate referrals to community resources.
- Aided clients in achieving personal goals by providing support, guidance, and practical assistance.
- Developed strong rapport with clients, fostering trust and facilitating open communication during sessions.
- Served diverse populations including children and adolescents, from various cultural backgrounds addressing an array of mental health issues.
Housing Choice Voucher Specialist
Housing Authority Of The City Of Beaumont
02.2014 - 09.2016
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information about housing assistance programs.
- Streamlined application processes for increased efficiency and reduced wait times for clients seeking housing assistance.
- Facilitated successful lease negotiations between landlords and tenants, ensuring mutually beneficial agreements for both parties.
- Managed caseloads efficiently while maintaining high levels of customer service and attention to detail during the application process.
Correctional Officer
Texas Dept Of Criminal Justice
04.2012 - 03.2013
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Sales Associate
Old Navy
06.2011 - 03.2012
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Case Manager
Geo Care Inc.
02.2010 - 02.2011
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Education
M.A. Psychology - Forensic Psychology
The Chicago Shool of Professional Psychology
03.2019
B.S. Psychology - Applied Behavior Analysis
Kaplan University
12.2013
Diploma -
Woodville High School
05.2005
Skills
- Basic Life Support
- Vital signs monitoring
- CPR Certification
- Emotional Intelligence
- Multitasking Abilities
- Culturally Sensitive
- Complex Problem-Solving
- Compassionate communication
Certification
- LVN- Licensed Vocational Nurse
- CNA - Certified Nurse Assistant
- BLS/CPR
Timeline
CNA
Gale Healthcare Solutions
06.2022 - Current
CNA
Heritage Park Rehabilitation And Skilled Nursing Center
01.2022 - 04.2022
Behavior Therapist
InBloom Autism Services
07.2021 - 12.2021
Emergency Communications Specialist
North Texas Emergency Communications Center
06.2020 - 07.2021
Lead Behavior Therapist
Shorkey Center
11.2019 - 05.2020
Behavior Therapist
Blue Sprig
08.2019 - 10.2019
Behavior Therapist
Behavior Pioneers
01.2019 - 07.2019
Sales Associate
Banana Republic
01.2019 - 03.2019
Behavior Therapist
Behavior Network
05.2018 - 12.2018
Mental Health Tech
Glen Oaks Hospital
02.2018 - 05.2018
Qualified Mental Health Professional
Metrocare Services
08.2017 - 12.2017
Housing Choice Voucher Specialist
Housing Authority Of The City Of Beaumont
02.2014 - 09.2016
Correctional Officer
Texas Dept Of Criminal Justice
04.2012 - 03.2013
Sales Associate
Old Navy
06.2011 - 03.2012
Case Manager
Geo Care Inc.
02.2010 - 02.2011
M.A. Psychology - Forensic Psychology
The Chicago Shool of Professional Psychology
B.S. Psychology - Applied Behavior Analysis
Kaplan University
Diploma -
Woodville High School
- LVN- Licensed Vocational Nurse
- CNA - Certified Nurse Assistant
- BLS/CPR
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