Adrian Manzano

• Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
• Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
• Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
• Promoted a welcoming atmosphere by engaging with clients professionally while maintaining a friendly demeanor.
• Conducted thorough consultations with clients prior to service to ensure clear understanding of desired outcomes.
• Practiced razor-sharp attention to detail when performing intricate beard trims, ensuring clean lines and symmetrical shapes.
• Assisted in maintaining a clean and organized salon environment for optimal efficiency and client comfort.

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Contributed to a positive work environment by maintaining a professional demeanor at all times.

• Worked diligently to keep up the stores appearance to make sure all guests could find any product and be in a clean environment.

• Moved quickly through shipment to make sure guests could find all products as soon as possible.

• Ensuring that food orders are delivered with care and in a timely manner
• Providing excellent customer service.

• Demonstrated strong leadership and organizational skills with team members for a smooth workday
• Rotated inventory using a 'First In, First Out' system
• Inspect goods to determine if quality of the product is within company standards and report damages to management
• Trusted with cash drawer and money handling
• Responsible for ordering food supplies from vendors
• Training restaurant staff
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
• Resolving customer complaints in a professional manner.

• Receive and respond efficiently and courteously to calls to the Dance Factor
• Assist faculty, parents and students as needed
• Track registrations and coordinate follow-up registrations
• Responsible for maintaining website and any other in-studio advertisement such as posters, brochures, and schedules
• Maintain office supplies and ensure equipment is in working order
• Proofread all Dance Factor literature and marketing materials
• Responsible for accepting payments and notifying clients of payments that are overdue.