Adrian Marin Covarrubias
Metolius,OR
Summary
Dynamic and disciplined professional with military experience in the Army National Guard, excelling in teamwork and mission readiness. Proven ability to resolve customer issues with empathy at KFC, enhancing loyalty. Skilled in first aid and fluent in a foreign language, committed to fostering positive environments and achieving exceptional results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Enlisted Soldier
Army National Guard
06.2024 - Current
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Ensured functionality and maintenance of armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Is 609 certified and able to work with refrigerants on vehicles
Customer Service Cashier
KFC
08.2022 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Educational Assistant
Warm Springs K-8
07.2021 - 09.2021
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Customer Service Cashier
McDonald’s
09.2020 - 07.2021
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
Madras High School
Madras, ORSkills
- Military discipline
- Physical fitness
- First aid proficiency
- Foreign language proficiency
Accomplishments
Graduated Army Basic Training/ AIT without any issues
Certification
609 Refrigerant
Languages
Spanish
Professional Working
Timeline
Enlisted Soldier
Army National Guard
06.2024 - Current
Customer Service Cashier
KFC
08.2022 - 06.2024
Educational Assistant
Warm Springs K-8
07.2021 - 09.2021
Customer Service Cashier
McDonald’s
09.2020 - 07.2021
High School Diploma -
Madras High School
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