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Dedicated professional with a strong foundation in customer service and conflict resolution. Demonstrates exceptional patience and composure, maintaining a calm demeanour under pressure. Proficient in basic bookkeeping, email correspondence, and attention to detail, ensuring accuracy and efficiency in all tasks. Committed to maintaining a professional appearance and delivering high-quality service. Career goal includes advancing within the customer service sector while continuously enhancing skill set.

Reliable with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills.

Recently graduated with a major in Conflict Studies, prepared and motivated to work in the social services field with a passion for human rights. Dual citizen (Germany, USA), fluent in German and English, proficient in French. Experience working in arts, culture, and education, as well as in managing/assistant positions. Engaged internationally as a women's rights activist, addressing topics such as gender equality and the abolition of gender-based violence.
Extensive experience working with refugees in Ukraine, Poland, and Germany, providing education, childcare, food, shelter, transportation, and facilitating projects. More information at: www.isabellebertges.com

Confident and personable professional with exceptional people skills known for being an excellent team player who consistently offers positive contributions. Reliable and responsible demonstrating the ability to commit and maintain composure during busy situations. Highly organised and calm under pressure with a proven track record of embracing challenges and learning quickly. Skilled in public speaking aiming to leverage these strengths in a dynamic work environment.

Adrian Marolf

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