Currently, over one year of customer service experience/hospitality experience as well as 5 years of hospital/clinical experience as a skilled PCT. Also a dedicated recent Nurse Graduate, that is committed to providing safe, effective, compassionate, and competent patient care to the pediatric population.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Nemours Children's Health System
Orlando, FL
05.2021 - Current
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs, and offered qualified support.
Maintained clean and safe environment to promote patient safety and comfort.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Collected and transported specimens to prepare for lab testing.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Patient Care Technician
AdventHealth
Celebration, FL
09.2018 - 04.2021
Experience in Delivery of patient care along with RN
Efficient performance doing vital signs and blood sugar checks
Accurate charting and documentation on patient assignments
Experience with Surgical specialty lines such as Orthopedic,Bariatric and Robotic prostatectomies
Use of Medical terminology and proper communication between health care professionals
Huc Certified 1 year experience
Cross trained PCT /HUC
Experience with Bed planning, and assigning surgical beds to the floor
Registration Specialist
Vacation Village Resorts
03.2017 - 05.2018
Have experience in hospitality, customer situations and satisfaction
Customer requests and issues
Experience in following regulations and policies mandated and required by employed company
Able to handle busy situations efficiently to complete all tasks regardless of circumstances
Also have experience in customer/ patient greeting and introduction
Also have experience with guest registration and processing payments
Also working PBX, operator on the floor addressing guest issues and implementing company mottos and policy.
Education
Associate of Science - Professional Nursing
Rasmussen University
Altamonte Springs, FL
06.2023
Associate of Arts - General Studies
Valencia College
Orlando, FL
06.2021
Skills
BLS, AED, & PALS Certified
Medical Terminology
Customer Service Skills
Proficient in EKG's
Vital Signs
Data Entry/Documentation
Patient Care/Hospital experience
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use
Proficient with full office 365, Word, Excel, Power Point, One Note, etc (5 years)
Bed planning, Assigning bed requests from surgery to the floor