Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Adrian Mendez

Salinas,CA

Summary

Dynamic professional with proven sales expertise and exceptional customer service skills at Healthplex Associates. As Front Desk Lead, I effectively managed team operations and enhanced member engagement, driving membership growth. Proficient in POS systems and administrative tasks, I excel in attention to detail and verbal communication, ensuring seamless service delivery.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Montage Wellness Center

Healthplex Associates
Marina, CA
09.2022 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Processed cash payments and credit card transactions accurately and efficiently.
  • Handled administrative duties such as filing paperwork and preparing reports.
  • Progressed membership sales through effective communication with potential members, either through email, prospects, or in person.
  • Promoted to Front Desk Lead, December 2023.

Education

Bachelor of Science - Marine Science

California State University, Monterey Bay
Seaside, CA
12-2023

High School Diploma -

Environmental Charter High School
Lawndale, CA
06-2019

Skills

  • Team management
  • Technology proficiency
  • Attention to detail
  • Sales expertise
  • Verbal communication
  • POS systems
  • Administrative skills
  • Scheduling and timekeeping
  • Customer service, workload management
  • Staff scheduling

Certification

  • CPR/AED Certification (August,2024)
  • Boating License (January, 2025)

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Montage Wellness Center

Healthplex Associates
09.2022 - Current

Bachelor of Science - Marine Science

California State University, Monterey Bay

High School Diploma -

Environmental Charter High School

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Adrian Mendez