Adrian Mendoza
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Assistant Manager
The Shack Wings & Brews
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Office Assistant
L&P Scientific Consulting, LLC.
11.2022 - 09.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- TX Asbestos Air Monitoring Technician Initial Course Certificate
- Recycling and Warehouse Technician (submitted excell data sheet with recycling count data to customer)
- Quickbooks -Accounts Payables (Entered Bills)
- Quickbooks -Monitored and Recorded Credit Card Transaction
Business Owner/Manager and Trainer
Equipoise Proficient Personal Training
01.2011 - 01.2020
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated clients to achieve their daily, weekly and monthly goals.
- Implemented strategies according to each individual's needs to obtain a better health and living life style.
- Mentored and consulted young and adult behavioral challenges to better people's well being.
- Monitored and managed nutritional, mental, physical routines to obtain goals
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Helped clients develop independent skills to allow them to make better health decisions.
Business Owner/Manager and Trainer
Temple Fitness & Nutrition
01.2004 - 01.2010
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated clients to achieve their daily, weekly and monthly goals.
- Implemented strategies according to each individual's needs to obtain a better health and living life style.
- Mentored and consulted young and adult behavioral challenges to better people's well being.
- Monitored and managed nutritional, mental, physical routines to obtain goals
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Helped clients develop independent skills to allow them to make better health decisions.
- Supplement Sales (Ordered Supplies, Stocked, and did Inventory as needed)
- Analyzed Sales Reports
Education
Certified Trainer -
No Degree - Nursing
The University of Texas At El Paso
El Paso, TX05.2006
High School Diploma -
Bowie High School
El Paso, TX05.2002
Skills
- Willing to Learn New Skills
- Coachable/Trainable
- Stock and Inventory
- Recycling and Warehouse Technician
- Quickbooks Data Entry
- Certified Trainer
- Life Coach/Mentor
- Product and Service Knowledge
- Employee Performance Evaluations
- Task Delegation
- Staff Supervision
- Performance Reviewing
- Customer Relations
- Staff Management
- Team Motivation
- Money Handling
Timeline
Assistant Manager
The Shack Wings & Brews
09.2023 - Current
Office Assistant
L&P Scientific Consulting, LLC.
11.2022 - 09.2023
Business Owner/Manager and Trainer
Equipoise Proficient Personal Training
01.2011 - 01.2020
Business Owner/Manager and Trainer
Temple Fitness & Nutrition
01.2004 - 01.2010
Certified Trainer -
No Degree - Nursing
The University of Texas At El Paso
High School Diploma -
Bowie High School
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