- Backpacking and Hiking
- 3D Printing
- Road Trips
Adrian Minjarez
Henderson,NV
Summary
Experienced with guest services and front desk management. Utilizes strong interpersonal skills to ensure guest satisfaction and resolve issues promptly. Using common sense to resolve tasks or working with my associates to find answers,
Overview
6
6
years of professional experience
Work History
Hotel Front Desk Clerk
Luxor Las Vegas
06.2021 - Current
- Managed guest check-in and check-out processes, ensuring efficient service delivery.
- Resolved guest inquiries and complaints, enhancing overall customer satisfaction.
- Processed transactions accurately using Opera system
- Trained new staff on front desk operations and customer service
- Promoted company loyalty programs at the front desk area leading to an increase in membership enrollments and returning guests
Receiving Associate
Burlington
11.2020 - 12.2021
- Organized storage areas to optimize materials movements and minimize labor hours.
- Moved shipment materials to and from designated areas
- Processed invoices and order forms for goods received
Sales Associate
Fry's Electronics Inc.
04.2019 - 02.2021
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout flow.
- Organized racks and shelves to maintain store visual appeal
- Built relationships with customers to encourage repeat business.
Education
GED
Green Valley High School
Henderson, NV06-2017
Skills
- Customer service
- Payment handling
- Welcoming guests
- Multi-line phone systems
- Reservations
- Guest relations
- Hotel services and hospitality
- Interdepartmental communication
Interests
Timeline
Hotel Front Desk Clerk
Luxor Las Vegas
06.2021 - Current
Receiving Associate
Burlington
11.2020 - 12.2021
Sales Associate
Fry's Electronics Inc.
04.2019 - 02.2021
GED
Green Valley High School
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