Adrian Miranda
Duluth,GA
Summary
A well versed technician with practice and experience in customer service, detailing and repairing hardware tools back to new, and an eye for organizing resources into clean and accessible states.
Overview
9
9
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Engraver
FASTechInc
10.2025 - 02.2026
- Increased client satisfaction with personalized engravings by accurately interpreting their specific requests and preferences.
- Increased customer satisfaction through consistent follow-up on completed projects, ensuring they met expectations and addressing any concerns promptly.
- Maintained a safe working environment by adhering to safety protocols and properly handling hazardous materials during the engraving process.
- Managed inventory of supplies and equipment, reducing waste and ensuring availability for all incoming projects.
- Demonstrated versatility in various engraving methods including laser, rotary, hand-engraving techniques for diverse results based on project requirements.
- Taught various people how to engrave to expand the team's skill set and understanding of the Phenolic Team's goals.
- Streamlined shortcuts and program efficiency through thorough understanding of the programs and their features, and reducing overall time spent orienting and aligning details and information per order.
Wiring Technician
FASTechInc
10.2025 - 02.2026
- Implemented quality assurance measures by conducting regular inspections of completed panels before delivery to clients.
- Optimized work efficiency through diligent organization of tools and materials required for each project.
- Demonstrated strong problem-solving skills when faced with challenging panel malfunctions or unexpected complications during installations or repairs.
- Ensured compliance with safety regulations during panel installations by following strict guidelines and procedures.
Repair Technician
Big Sky Tools
04.2024 - 08.2025
- Examined and cleaned at least 80 different models of hand and table tools.
- Organized aisles of hardware, supplies and resources for easier visibility and access.
- Troubleshot common fail points and devised ways to reduce waste and higher rate of return for the company with previously scrapped or "dead" tools.
- Repaired and replaced parts for computers and networking within the office space.
Electrical Apprentice
Henderson Electric Co Inc.
11.2023 - 04.2024
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Inspected electrical systems, equipment and components to identify hazards and defects.
- Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
Packer, Staging, and Repair Technician
CTDI - Communications Test Design
03.2021 - 11.2023
- Experience with moving materials to designated areas via pallet jacks.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Trained and assisted within multiple departments of the warehouse including: Server repair, Scrap salvage, Picking and Shipping.
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
Cashier
Autozone
05.2018 - 02.2021
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
- Responded promptly to requests for assistance, spills and customer inquiries.
Cashier
Kroger
09.2016 - 05.2018
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Berkmar High School
Lilburn05.2016
Comptia A+ - Computer And Information Sciences
Kennesaw State University
Kennesaw, GA 05.2001 -
Skills
Flexible Schedule
POS system operations
Cleaning and sanitizing
Peripheral Repair
Testing and evaluation familiarity
Quick learner
Detail Oriented
Hand tool knowledge
Hardware troubleshooting
Hardware Inventory
Spanish Native or Bilingual
Certification
CompTIA A+
Timeline
Engraver
FASTechInc
10.2025 - 02.2026
Wiring Technician
FASTechInc
10.2025 - 02.2026
Repair Technician
Big Sky Tools
04.2024 - 08.2025
Electrical Apprentice
Henderson Electric Co Inc.
11.2023 - 04.2024
Packer, Staging, and Repair Technician
CTDI - Communications Test Design
03.2021 - 11.2023
Cashier
Autozone
05.2018 - 02.2021
Cashier
Kroger
09.2016 - 05.2018
Comptia A+ - Computer And Information Sciences
Kennesaw State University
05.2001 -
High School Diploma -
Berkmar High School