Adrian Molina
Carrollton,TX
Summary
Proven Service Technician with a track record of excellence in installation and repair, demonstrated at GID WINDSORD COMMUNITIES. Skilled in preventive maintenance and troubleshooting, with a keen attention to detail and a commitment to customer satisfaction. Increased client retention through superior service and efficient problem-solving. Possesses strong organizational skills and mechanical abilities. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Service Technician
GID WINDSOR COMMUNITIES
08.2023 - Current
- Track and complete service requests on occupied and vacant apartments, and amenities.
- Make timely repairs including electrical, plumbing, HVAC, carpentry, lighting, etc.
- Prepare apartments for resident next move-in by performing lock changes, move-in inspections, trash removal, check-out, vendor scheduling when necessary.
- Assist with property inspections including semi-annual, fire safety, pest control, etc.
- Safely use and carry out periodic maintenance of tools and equipment (hammer, drill, saw, manometers, etc).
- Complete any additional projects as requested under the direction of the Maintenance Supervisor.
- Supervise and participate in all maintenance projects in all appropriate categories: electrical, lighting, carpentry, plumbing, HVAC.
- Coordinate, schedule, and respond to resident/management requests and service requests for occupied apartments. Monitor incoming service requests and prioritize scheduling throughout the cycle to completion.
- Prepare units for move-in by inspecting, scheduling contract work, and performing upgrades/repairs.
- Recruit, hire, and train maintenance team members and manage regular and on-call shift scheduling. Monitor member training courses for compliance.
- Maintain accurate records on preventative maintenance, work orders, apartment renovations, roof leaks, refrigerant logs, snow logs, MSDS sheets, and equipment.
- Identify and correct dangerous conditions in the community.
- Assistance to other locations of the same company (Windsor by The Galleria, Windsor Westbridge, Windsor Preston, The Monterrey by Windsor, Glass House by Windsor)
Service Technician
Sterling Staffing
01.2023 - 08.2023
- Responded quickly to emergency maintenance requests for timely on-call support.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Service Technician Assistant
Suncoast Post Tension
04.2022 - 12.2022
- Assisted in the installation of new equipment for improved system functionality.
- Facilitated smooth operations by adhering to company guidelines for documentation, reporting, and communication with supervisors or colleagues.
- Exceeded performance metrics regularly, demonstrating commitment to excellence in service delivery.
- Contributed to business growth by delivering high-quality services that attracted repeat clientele.
- Adhered to safety protocols consistently, minimizing workplace accidents or injuries.
- Diagnosed and resolved technical issues with precision and efficiency.
Lawyer
RyC Construccion & Maintenance
01.2007 - 12.2021
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
- Represented clients in court proceedings, hearings and arbitrations.
- Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
Education
Master of Science - Human Resources Development
University Rafael Belloso Chacin
Maracaibo, Zulia , Venezuela01.2008
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Work with Minimal Supervision
- Valid Driver's License
- Punctual and Reliable
- Mechanical abilities
- Leak Detection Abilities
- Microsoft Office
- Strong Organization
Certification
EPA HVAC Universal Certification
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Service Technician
GID WINDSOR COMMUNITIES
08.2023 - Current
Service Technician
Sterling Staffing
01.2023 - 08.2023
Service Technician Assistant
Suncoast Post Tension
04.2022 - 12.2022
Lawyer
RyC Construccion & Maintenance
01.2007 - 12.2021
Master of Science - Human Resources Development
University Rafael Belloso Chacin
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