Adrian Montoya
Merced,CA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Project Consultant
Sears Home Improvement
08.2023 - Current
- Delivered high-quality project results by consistently adhering to established standards and protocols.
- Built strong relationships with clients through effective communication and understanding their needs, promoting repeat business opportunities.
- Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing the impact on project timelines.
- Allocated work among team members and provided guidance.
- Incorporated feedback from clients and stakeholders to refine project strategies, ensuring alignment with their expectations.
Realtor
Keller Williams
Merced, CA
09.2019 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
In Home Expert
AT&T
Modesto, California
10.2021 - 11.2022
- Stayed up-to-date on the latest wireless technology advancements to better serve customers'' needs.
- Analyzed daily sales reports to identify areas of opportunity for improvement within the store.
- Collaborated with cross-functional teams to optimize store operations for maximum profitability.
Store Manager
Sprint
Merced, CA
09.2016 - 08.2019
- Maintained an organized, clean store environment that met company standards for visual presentation, safety, and operational efficiency.
- Developed a high-performing sales team through targeted recruitment, ongoing training, and constructive feedback.
- Implemented new promotional campaigns to drive foot traffic and improve overall revenue growth.
- Monitored KPIs closely to identify areas requiring improvement, adjusting strategies accordingly to maximize results.
- Resolved escalated customer complaints successfully maintaining high levels of client satisfaction.
- Supervised daily operations of the store including opening/closing procedures ensuring smooth functioning.
- Implemented loss prevention measures effectively reducing shrinkage rates within the store environment.
- Increased customer satisfaction by providing exceptional service, addressing concerns promptly, and fostering a welcoming environment.
Education
Bachelors - Marketing
University of Phoenix
Fresno, CASkills
- Project monitoring
- Business Analysis
- Risk Management
- Scope Definition
- Organization skills
- Leadership skills
Certification
Real Estate License
Timeline
Sales Project Consultant
Sears Home Improvement
08.2023 - Current
In Home Expert
AT&T
10.2021 - 11.2022
Realtor
Keller Williams
09.2019 - Current
Store Manager
Sprint
09.2016 - 08.2019
Bachelors - Marketing
University of Phoenix