Adrian Moran
West Palm Beach,FL
Summary
Accomplished Supply Chain Technician with a proven track record at HealthTrust Supply Chain, enhancing supply chain optimization and fostering supplier relationships. Demonstrated expertise in procurement management and exceptional verbal communication, achieving significant improvements in inventory management and client satisfaction. Skilled in strategic planning and project management, committed to delivering outstanding results and operational excellence.
Overview
8
8
years of professional experience
Work History
Supply Chain Technician
HealthTrust Supply Chain
05.2024 - Current
- Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Posted supply status and receipt information to update activity register.
- Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and generating quarterly transaction reports.
- Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Managed continuous improvement projects.
Technician Specialist
HCA Healthcare Inc.
10.2019 - 05.2024
- Managed high levels of call flow and responded to technical support needs.
- Used ticketing systems to manage and process support actions and requests.
- Helped streamline repair processes and update procedures for support action consistency.
- Configured hardware, devices, and software to set up work stations for employees.
- Monitored system performance to identify potential issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Floor Manager
Home Depot
06.2016 - 10.2019
- Oversaw supply restocking, area cleaning, and product organization.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Associate of Arts - Business Administration And Management
Palm Beach State College
Lake Worth, FL05.2027
Skills
- Procurement Management
- Supplier Relationship Management
- Production Planning
- Supply Chain Optimization
- Data Entry
- Sourcing Strategies
- Supply Management
- Inventory Counts
- Documentation Management
- Verbal and written communication
- Time Management
- Schedule Preparation
- Project Management
- Expectation setting
- Strategic Planning
Timeline
Supply Chain Technician
HealthTrust Supply Chain
05.2024 - Current
Technician Specialist
HCA Healthcare Inc.
10.2019 - 05.2024
Floor Manager
Home Depot
06.2016 - 10.2019
Associate of Arts - Business Administration And Management
Palm Beach State College
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