Adrian Norman
Silver Spring,MD
Summary
Dedicated professional with a proven track record at Giant Foods Stores, excelling in customer service excellence and cash handling. Demonstrated ability to enhance the shopping experience through effective problem-solving and exceptional work ethic. Improved transaction efficiency and significantly contributed to inventory accuracy, showcasing adaptability and a commitment to professionalism. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier / Pick Up Clerk
Giant Foods Stores
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reduced processing errors by meticulously following transaction procedures.
- Improved efficiency, organized checkout area for optimal workflow.
- Enhanced shopping experience, provided product information and location assistance.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma -
Montgomery College
Rockville, MD05.2026
Skills
- Customer Service Excellence (Customer Relations, Active Listening, Patience, Empathy)
- Cash Handling and Transactions (Credit, Refunds, Exchanges, Basic Math)
- Problem-Solving and Conflict Resolution
- Time Management and Adaptability
- Product Knowledge and Merchandise Restocking
- Professionalism and Work Ethic (Reliable, Responsible, Integrity)
- Customer Assistance
- Customer Service
Languages
English
Native or Bilingual
Ga
Native or Bilingual
Timeline
Cashier / Pick Up Clerk
Giant Foods Stores
08.2022 - Current
High School Diploma -
Montgomery College
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