Adrian Odom
Sacramento,CA
Summary
Proven team player with a track record of enhancing customer satisfaction at Hyatt Centric through strong interpersonal skills and professionalism. Excelled in security awareness and problem-solving across various roles, significantly contributing to safe and welcoming environments. Committed to continuous professional development and adept at managing sensitive information confidentially.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Door Person
Hyatt Centric
08.2024 - Current
- Developed strong relationships with residents, fostering trust and open communication regarding their preferences and requirements.
- Enhanced customer satisfaction by providing prompt and courteous assistance to guests entering and exiting the building.
- Demonstrated professionalism while managing sensitive information related to residents or guests ensuring confidentiality.
Security Officer
Delta Force Security Protection Solution
01.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Special Education Instructional Aide
SCUSD
09.2000 - Current
- Participated in professional development opportunities to stay current on best practices within the field of special education.
- Collaborated with teachers to help with classroom and workload management.
- Spoke with parents about children's educational outcomes while observing behaviors and promoting sensitivity to each child's needs and condition.
Stocker
Volt Workforce Solutions
06.2019 - 08.2023
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
Associate Of Arts - Child-Development
Sacramento City College
Sacramento, CA06.1992
High-School Diploma - GED
Hiram W Johnson
Sacramento, CA06.1990
Skills
- Stress tolerance
- Professional appearance
- Security awareness
- Strong interpersonal skills
- Teamwork
- Team player
- Problem-solving
Certification
Bureau of Security and Investigative Services
Guard Card G1373525, Exp 01/31/26
Valley Guard Training and Proficiency
Tear gas, pepper spray
Date of training: 3/2/2023
Firearm Safety Certificate, FSC # 4087866
Issue Date 04/16/2023 Exp 04/16/2028
Languages
English
Full Professional
Timeline
Door Person
Hyatt Centric
08.2024 - Current
Stocker
Volt Workforce Solutions
06.2019 - 08.2023
Security Officer
Delta Force Security Protection Solution
01.2019 - Current
Special Education Instructional Aide
SCUSD
09.2000 - Current
Bureau of Security and Investigative Services
Guard Card G1373525, Exp 01/31/26
Valley Guard Training and Proficiency
Tear gas, pepper spray
Date of training: 3/2/2023
Firearm Safety Certificate, FSC # 4087866
Issue Date 04/16/2023 Exp 04/16/2028
Associate Of Arts - Child-Development
Sacramento City College
High-School Diploma - GED
Hiram W Johnson
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