Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrian Oles

Las Vegas

Summary

Dynamic professional with a proven track record in customer service and efficient work ethic, demonstrated during my tenure at Centennial Toyota. Excelled in customer communication and problem-solving, enhancing satisfaction and operational efficiency. Skilled in safe driving and vehicle management, I consistently met and exceeded performance targets. Adept at fostering team collaboration and maintaining a professional appearance, I am committed to achieving excellence in customer support and operational goals.

Overview

7
7
years of professional experience

Work History

Valet

Centennial Toyota
01.2025 - Current
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.

Sales Associate

Dolce & Gabbana
07.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Driver

Medic Coach Service
01.2018 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Warehouse Worker

Sephora Warehouse
05.2023 - 11.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.

Cashier

Cafe Rio
02.2020 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Education

Associate Degree In Applied Science - Applied Science

Dakota College
North, SC
05.2024

High School Diploma -

Durango High School
Las Vegas, NV
05.2020

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure
  • Problem-solving
  • Team collaboration
  • Clean driving record
  • Professional appearance
  • Multitasking and organization
  • Valid Driver's license
  • Attention to detail
  • Physical fitness
  • Team player mentality
  • Flexible schedule
  • Punctual and reliable
  • Time management
  • Quick decision making
  • Ability to follow directions
  • Safety compliance
  • Customer service
  • Cash handling
  • Vehicle parking and retrieval
  • Stress tolerance
  • Loading and unloading
  • Parking expertise
  • Standard vehicle operation
  • Payment processing
  • Friendly and outgoing
  • Verbal and written communication
  • Valet procedures
  • Safe driving

Timeline

Valet

Centennial Toyota
01.2025 - Current

Warehouse Worker

Sephora Warehouse
05.2023 - 11.2023

Sales Associate

Dolce & Gabbana
07.2021 - 01.2022

Cashier

Cafe Rio
02.2020 - 06.2020

Driver

Medic Coach Service
01.2018 - Current

Associate Degree In Applied Science - Applied Science

Dakota College

High School Diploma -

Durango High School

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Adrian Oles