Experienced server with 4-5 years of a diverse background in the restaurant industry. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Jungle Bird
04.2024 - Current
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Banquet and Fine Dining Server
Vizcaya
03.2024 - Current
Assisted in training new servers, helping them develop strong work habits and excellent customer service skills.
Consistently adhered to strict hygiene standards and health regulations contributing towards a safe environment for both customers and employees.
Managed high-pressure situations gracefully during peak hours, maintaining composure while serving multiple tables simultaneously.
Enhanced guest satisfaction by providing attentive and personalized service during banquet events.
Bartender
University of Beer
08.2023 - 01.2024
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waiter
Loza Wine & Crepes
01.2021 - 08.2023
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Informed customers about specials, upselling additional food and drink items.
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Education
High School Diploma -
Patterson High School
Patterson, CA
05.2020
Skills
Food Safety Understanding
Relationship Building
Workflow Coordination
Food and Beverage Service
Menu Memorization and Presentation
Specials Promotion and Upselling
Certification
Food Handler Certification Training - [2023]
Timeline
Host
Jungle Bird
04.2024 - Current
Banquet and Fine Dining Server
Vizcaya
03.2024 - Current
Bartender
University of Beer
08.2023 - 01.2024
Waiter
Loza Wine & Crepes
01.2021 - 08.2023
High School Diploma -
Patterson High School
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