Hardworking individual seeking entry-level position. Strong customer service skills and a desire to learn and grow in every opportunity given. Easily adaptable with a positive attitude. I am currently a student at FSW.
Overview
2
2
years of professional experience
Work History
Construction Assistant
WK Iberica Construction
05.2024 - 02.2025
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Loaded, unloaded, and moved material to and from storage and production areas.
Gathered and disposed of worksite debris to remove safety hazards.
Utilized construction tools and machinery to effectively complete job site projects.
Customer Service Representative
McDonald's
05.2023 - 08.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information, as well as helped clean the store, parking lot, and bathroom.
Building Instructional Coach at Albuquerque Public Schools - Chaparral Elementary SchoolBuilding Instructional Coach at Albuquerque Public Schools - Chaparral Elementary School