Adrian Perez
Turlock,CA
Summary
Hardworking restaurant waiter/bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Restraunt Waiter
Red Robin
Turlock, CA
01.2024 - Current
- Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Stocked server areas with supplies before, during and after shifts.
- Collected tickets and followed proper cash-handling procedures.
- Reviewed daily specials, menu changes and service specifications.
- Suggested additional items to customers to increase restaurant sales.
Restaurant Waiter/Bartender
Bistro 120
Oakdale, CA
07.2023 - 11.2023
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Restaurant Waiter/Bartender
Memo's Cocina & Tequila Bar
Turlock, CA
10.2021 - 07.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Collected tickets and followed proper cash-handling procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Balanced daily registers and generated sales reports for management.
- Upsold customers from shelf to premium brands to help boost sales.
Restaurant Waiter/Bartender
Agave Azul Mexican Cuisine
Turlock, CA
12.2019 - 10.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
Membership Sales Representative
Inshape Health Clubs
Turlock, CA
01.2019 - 12.2019
- Developed customized sales techniques to sell and upsell services to existing and potential customers
- Created reports for management on customer needs, problems, interests, competitive activities, and potential for new products and services
- Performed research to identify new marketing strategies, business opportunities, and performance of competitors
- Analyzed client's financial information to determine strategies for meeting financial objectives
- Maximized customer satisfaction by expediting resolution of problems and complaints
- Generated new business through networking and cold calling.
- Surpassed annual sales quota by 20% in 2020
Education
High School Diploma -
Turlock High School
Turlock, CA11.2016
Skills
- Staff Training
- Service-Oriented
- Cleaning and Sanitizing
- Verbal and Written Communication
- High Energy and Stamina
- Menu Memorization and Presentation
- Cool Under Pressure
- Upselling and Cross Selling
- Order Accuracy and Delivery
- High Volume Dining
- Relationship Building
Languages
Spanish
Native/ Bilingual
Timeline
Restraunt Waiter
Red Robin
01.2024 - Current
Restaurant Waiter/Bartender
Bistro 120
07.2023 - 11.2023
Restaurant Waiter/Bartender
Memo's Cocina & Tequila Bar
10.2021 - 07.2023
Restaurant Waiter/Bartender
Agave Azul Mexican Cuisine
12.2019 - 10.2021
Membership Sales Representative
Inshape Health Clubs
01.2019 - 12.2019
High School Diploma -
Turlock High School
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