Adrian Pinon
Porter
Summary
Dynamic operations manager with over 9 years of management experience and 19 years in the distribution center industry, specializing in logistics and distribution. Expertise in shipping and receiving operations, with a proven track record of optimizing processes to drive efficiency and enhance operational performance. Committed to fostering team collaboration and strategic planning to achieve measurable results while adeptly adapting to changing needs and leading cross-functional teams. Proficient in project management, process improvement, and resource allocation, consistently recognized for reliability and a results-driven approach.
Overview
19
19
years of professional experience
Work History
Supervisor
Penske Logistics
01.2024 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Operations Manager
Walmart Distribution Center
05.2021 - 10.2023
- Oversaw daily facility operations for a 1.8 million square foot warehouse with a team of up-to 250 employees.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Created detailed reports on the performance of individual departments within operations.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Managed scheduling, training and inventory control.
- Built strong operational teams to meet process and production demands.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Area Manager
Walmart Distribution Center
02.2017 - 05.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Initiated new projects that resulted in increased productivity across all departments.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Selector
Walmart Distribution Center
10.2006 - 02.2017
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Confirmed items picked for orders by keying codes into system.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Skills
- Logistics Oversight
- Performance Monitoring
- Maintenance Planning
- Inventory Management
- Incidents Management
- Workflow Optimization
- Production
- Health and Safety Compliance
- Staff Training and Development
- Risk Management
- Work Flow Planning
- Data Evaluation
- Operations Oversight
- Operations Management
- High-Pressure Environments
- Team Building/Leadership
- Workforce Training
- Solutions Development
- Project Leadership
- Problem-solving
- Team leadership
- Operations management
Language
Spanish - Fluent
Timeline
Supervisor
Penske Logistics
01.2024 - Current
Operations Manager
Walmart Distribution Center
05.2021 - 10.2023
Area Manager
Walmart Distribution Center
02.2017 - 05.2021
Selector
Walmart Distribution Center
10.2006 - 02.2017