Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Operations Director
Quintana's Luxury Landscape
04.2008 - 01.2021
Improved company revenue by tracking profit/loss on projects or on going contracts and determine where improvements could be made.
Managed payroll processes by collecting staff time sheets, checking accuracy, correcting hours, tracking in database and approving routing.
Boosted customer satisfaction ratings by resolving issues quickly and effectively.
Recruited and hired staff by selecting qualified individuals to maximize profitability.
Reviewed financial and operational reports on regular basis to make effective decisions.
Mentored employees and offered constructive feedback for performance improvement.