ADRIAN RAMIREZ
Oceanside,CA
Summary
U.S. Marine veteran with over 4 years of experience in the Administration field. Highly skilled at office management, data entry, and customer service. Seeking to contribute my skills and experience to this company. Experience in helping Marines with their personal administrative duties with excellent customer service to help assist with their needs, operate spreadsheet programs such as excel and other types of manipulate data and to produce reports, Perform administrative and clerical procedures and system's such as e-mail, word processing, managing files and records, designing forms, and other office procedures and terminology, and keeping a professional environment with peers to maintain a good work flow. Experience with financial traveling with a program called Defense Travel System and Citi Bank. As the the main point of contact for Marines that are traveling to their destination and returning back from their trip. In summary through out this field from 2021-2024 I handled with $500,000 worth of travel such as rental vehicles, airline tickets, lodging, and many more. Successfully gained great communication skills, data analysis, coordination skills, and hard work and dedication in this work of field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative clerk
U.S. Marine Corps
06.2021 - 10.2024
- Ensured effectively manage travel arrangements within the DoD framework, ensure compliance with regulations, and provide support to personnel using the system
- Good attention to detail ensuring that all travel arrangements and financial transactions are recorded accurately to prevent errors and facilitate timely reimbursement
- Proficient with software programs such as excel, word doc, and many more database management systems
- Prepared 150 detailed reports and summaries for senior leadership on personnel status, administrative compliance, financial reports using Citi Manager, and reporting and annotating each report thus receiving appraisal in the end
- Managed and processed over 550 administrative documents
- Providing excellent service and support to marines regarding administrative and personnel matters
- Demonstrating empathy and patience when dealing with personnel issues or concerns.
- As a Supervisor I led a team of up to 5 Marines to help 350 Marines to help 20-30 Marines a day in a 8 hour work day. This role i demonstrative leadership qualities to guide and support junior personnel in administrative tasks and responsibilities and the ability to work effectively as a team to accomplish goals and tasks
- Communicated with a total of 20 Marines a day to show clear and effective verbal communication skills to interact with customers and peers.
- Problem-solving such as issue resolution, identifying and resolving common issues that users might encounter, such as errors in travel authorizations or vouchers
- As the Main Reviewer for my organization I managed $500,000 worth of travel expenses such as rental vehicles, airline tickets, lodging, and many more. This helped Travelers get to their destinations and coming back home safe and smoothly.
- Gained great communication skills, data analysis, coordination skills, and hard work and dedication in this work of field
- Entered data into system and updated customer contacts with information to keep records current. This prevented mis information that is needed for reports or other administrative reasonings.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
High school or equivalent -
Oceanside High School
Oceanside, CA06.2020
Skills
- Technical Skills: Software systems, eg, Microsoft office suite and data management - 4 Years
- Communication: Effective verbal and written Communication skills - 4 Years
- Leadership - 4 Years
- Problem Solving: Ability to identify, address and resolve personnel related issues
Certification
United States Military Apprenticeship Program Certificate for Computer Operator.
Timeline
Administrative clerk
U.S. Marine Corps
06.2021 - 10.2024
High school or equivalent -
Oceanside High School