Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Plant Operator
Eldredge inc
West Chester, PA
09.2018 - 10.2023
Adjusted valves, pumps, motors, and other components in order to maintain the desired level of operation.
Monitored gauges, indicators, and meters to ensure optimal performance of plant systems.
Maintained accurate records of process readings on a daily basis.
Conducted safety checks on all operating machinery to detect any potential hazards or risks.
Ensured compliance with all applicable regulatory requirements related to plant operations.
Conducted tests on water samples from various sources for quality control purposes.
Maintained inventory of spare parts for emergency repair purposes.
Managed hazardous waste disposal processes in accordance with company policies and procedures.
Supervised personnel engaged in plant operations activities.
Coordinated with vendors regarding delivery schedules of raw materials or supplies.
Performed physically demanding work, including lifting, carrying and moving heavy objects.
Closely inspected equipment for safety problems, leaks and wear and tear.
Used forklifts, pumping equipment and air compressors frequently.
Received and tracked incoming inventory shipments.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Operated scanners, computers, and other equipment to track orders.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Supervisor of Operations
Eldredge inc
West Chester, PA
09.2018 - 10.2023
Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
Coordinated with other departments to ensure smooth flow of work processes and communication.
Ensured compliance with all applicable laws, regulations, and standards.
Maintained accurate records for tracking progress and performance of team members.
Provided training and guidance to team members on operational procedures and best practices.
Monitored employee productivity levels to identify areas for improvement or additional resources needed.
Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
Conducted regular reviews with team members to assess their performance and provide feedback as needed.
Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
Identified process improvements that could reduce costs or improve service quality and efficiency levels.
Collaborated with senior leadership on strategic initiatives related to operations.
Evaluated existing processes regularly for potential optimization opportunities.
Partnered with vendors to negotiate contracts for services related to operations.
Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
Restaurant Waiter
El hamberguito y algo mas
Luquillo, Puerto Rico
04.2013 - 09.2018
Greeted customers, provided menus and answered questions about menu items.
Assisted guests with making food and beverage selections.
Took accurate food and drink orders, using a POS ordering software system.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Checked on guests during meals to ensure satisfaction with each course.
Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Complied with all health department regulations regarding food handling, storage and sanitation standards.
Verified that prepared food met all standards for quality and quantity before serving it to customers.
Answered phone calls providing information about restaurant services, hours of operation, menu items .
Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Replenished stocks of napkins, silverware and other dining room supplies as needed.
Resolved customer complaints in a polite manner according to company policy.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Intake Administrator at Chester County Department of Children Youth and FamiliesIntake Administrator at Chester County Department of Children Youth and Families