Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ADRIAN RIVERA

Tampa,FL

Summary

Self motivated independent sales professional with 15+ years of experience. Knowledgeable individual working as an HVAC technician a for well-run organization. Determined and experienced in customer relationships, project managing, increasing sales, training, leadership, and interpersonal skills. Looking for a career that will provide me with new challenges as well as opportunities for career growth and advancement. Recognized on a regular basis for outstanding performance and contributions success. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the business. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance.

Overview

20
20
years of professional experience

Work History

HVAC Technician

And Services
07.2024 - Current
  • Catered product launches specifically and successfully to clientele to meet business objectives and support customer relations
  • Created and delivered engaging sales presentations to convey product benefits
  • Communicated with customers as soon as problems arose in order to find a quick solution before the problem became more serious
  • Used a consultative sales approach to understand customer needs and make relevant recommendations
  • Established
  • Conducted site visits to assess customer needs, demonstrate products, and make strategic recommendations
  • Streamlined the process
  • Used professional sales techniques to persuade clients to buy my product
  • Followed up with customers to gauge satisfaction and address any technical or service issues after completing sales
  • Increased client satisfaction by promptly responding to service calls and effectively resolving HVAC issues.
  • Earned trust from clients as an honest technician who provided accurate diagnoses and cost-effective solutions for their HVAC needs.
  • Improved HVAC system efficiency by conducting thorough diagnostics and identifying areas for improvement.
  • Assisted in the design of customized HVAC solutions, meeting specific client needs and preferences.
  • Compiled operational, performance and safety data on HVAC and support systems.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Kept accurate records of time and materials used for each job to compile into service reports.

Solar Sales Consultant

Palmetto Solar
05.2022 - Current
  • Stayed current on the most recent computer modeling and simulation software packages, such as Aurora and contributed effectively to projects by pursuing ongoing professional development opportunities
  • Developed team communications and information for engineering meetings
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
  • Used what I learned about solar technology and thermodynamics to design cutting-edge solar energy projects for commercial businesses
  • Examined completed projects for compliance with safety, quality, and environmental standards
  • Improved the efficiency of the project by running computer simulations of solar photovoltaic generation system performance and energy production
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Discovered methods for emphasizing and optimizing energy management in the design of new and existing solar power systems
  • Collaborated closely with engineers on the project's transition from design to engineering and construction

Solar Advisor

MC Solar
05.2022 - Current
  • Followed up with warm prospects to deepen connections and convert leads
  • Created quotes, proposals, and contracts as part of the sales process
  • Kept up to date on changing industry conditions and product advancements through training workshops and conferences
  • Gave smooth and successful presentations at customer locations
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
  • Followed up with warm prospects to deepen connections and convert leads
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
  • Had an excellent attendance record and was always on time for work
  • Worked to strengthen customer relationships and increase the likelihood of additional sales
  • Listened to clients and devised solutions to meet their professional and personal requirements
  • Product Promotion: Up-sold products and motivated customers to upgrade current product plans
  • Supervised team of 20 staff members

Senior Energy Consultant

Momentum Solar
04.2018 - 05.2022
  • Produced quotes, proposals and contracts as part of sales process
  • Gave smooth and successful presentations at customer locations
  • Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks
  • Saved customers thousands of dollars by implementing cost-saving initiatives that addressed long-standing problems
  • Followed-up with warm prospects to deepen connections and convert leads
  • Maintained excellent attendance record, consistently arriving to work on time
  • Worked with residential customers to understand needs and provide solar service
  • Collaborated with clients to achieve high-performing design and long-term project objectives
  • Oversaw the development, design, and construction of energy-saving projects in accordance with federal and state regulations
  • Created and updated client reports and documents to maintain customer service and internal records
  • Counseled clients on a variety of upgrades

Insurance Agent

AmeriLife
05.2004 - 04.2021
  • Approached potential clients by using direct marketing techniques, including mailings and phone contacts
  • Built relationships with clients through active listening talents to provide excellent service
  • Spent ample time with each customer, going over and explaining documents to ensure that key information was understood
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
  • Upsold additional products and services after identifying customer needs and requirements
  • Maintained high standards of customer service by building relationships with clients
  • Cultivated new business by offering presentations on financial well-being to individuals and groups on the subject of
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Education

Associate of Science - Digital Arts

Remington College
Tampa, FL
01.2004

Skills

  • Sales expertise
  • Highly competitive
  • Strategic planning
  • Product and service sales
  • Self-motivated
  • Converting leads
  • Mentoring and coaching
  • Staff management
  • Proficiency with CRM systems
  • Cold calling skills
  • Business development and planning
  • Lead prospecting
  • Interpersonal skills
  • Client development
  • Checking quotes
  • Prioritizing workflows
  • Customer service
  • Goals and performance
  • Oral and written communication
  • Outbound telephone marketing
  • Continuous professional improvement
  • Negotiation
  • HVAC and Refrigeration Systems
  • Certified HVAC Technician
  • Indoor Air Quality
  • HVAC system design
  • HVAC installation and maintenance
  • Preventive Maintenance
  • Decision-Making
  • Technical Troubleshooting

Accomplishments

  • Won the 'Rookie of the Month' Award, 07/04.
  • Promoted to Branch Leader after only 4 months of employment.
  • Was youngest General Manager in the company in 2009.
  • Closed 5 out of 6 solar appointments first week in the field.
  • Promoted to Senior Solar Specialist within 2 months after hire.
  • Lead the solar team in sales in the month of June 2021.
  • Increased sales 60% over 3 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved HVAC issues which led to $40,000+ in revenue for first month
  • Resolved product issue through consumer testing.
  • Achieved 95% of 5 star Google rating in random customer service surveys in a month out of 56 calls

Timeline

HVAC Technician

And Services
07.2024 - Current

Solar Sales Consultant

Palmetto Solar
05.2022 - Current

Solar Advisor

MC Solar
05.2022 - Current

Senior Energy Consultant

Momentum Solar
04.2018 - 05.2022

Insurance Agent

AmeriLife
05.2004 - 04.2021

Associate of Science - Digital Arts

Remington College

Similar Profiles

CREATE PROFILE
ADRIAN RIVERA