Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
References
Work Preference
Work Availability
Timeline
Adrian Robert Boyce
Open To Work

Adrian Robert Boyce

Network Installer
Waldorf,MD

Summary

Results-driven professional with extensive experience in guest services and network installation. Proven ability to enhance system performance through effective network configuration and troubleshooting. Strong communication and analytical skills facilitate successful collaboration with teams and clients, ensuring project goals are met efficiently. Technologically proficient in Microsoft Office, SharePoint, and OneDrive, with a focus on time management and responsiveness.

Overview

12
12
years of professional experience

Work History

Network Installer

TechUSA
Mclean, VA
10.2022 - 09.2025
  • Running and terminating copper and fiber cables in buildings.
  • Installing servers, patch panels, and network racks.
  • Designing and installing well-functioning computer networks, connections and cabling.
  • Reading blueprints and technical diagrams.
  • Talk to customers to troubleshoot problems with software.
  • Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions.
  • Trained junior installers on best practices and installation techniques.
  • Installed and configured network systems for various client environments.

IT Program Manager

TechUSA
Reston, VA
11.2020 - 10.2022
  • Managing information technology and computer systems.
  • Download software for customers and burn onto disc.
  • Plan and Coodinate delivery of software of to customer by either physical copy or e-Delivery methods.
  • Talk to customers to troubleshoot problems with software.
  • Provided company users with tech support for IT problems and account maintenance.

Logistician

TechUSA
Springfield, VA
09.2019 - 11.2020
  • Plan warehouses and distribution centers for efficiency in both operations and capacity.
  • Organize transportation activities, including the storage of goods, managing information accrued from the point of origin to delivery, orchestrating transportation movements, and arranging for services as necessary for government agencies.
  • Coordinate and track movement of goods through logistic pathways.
  • Developed logistics strategies to improve overall operational workflows.
  • Oversaw delivery, packaging and shipment for material transitioning from warehouse to customer location.

Asset Management Assistant

B&B Funhouse LLC.
Baltimore, MD
01.2014 - Current
  • Engage in communication with customers regarding party planning.
  • Advise on needs and hours for contract purposes.
  • Work closely with children, with operation on the equipment.
  • Clean and maintain all equipment.
  • Use an Outlook Scheduler to maintain a schedule.
  • Assist in providing customers with rental services of party equipment provided by B&B entertainment!
  • Setup, operate, and disassemble equipment before and after events. (popcorn machines, cotton machines, snow cone machines, setup tables and chairs)

Customer Service Associate

Son’s Quality Food Service
Camp Springs, MD
05.2018 - 10.2019
  • Provided Care for clients who needs daily assistance.
  • Cash Handling and order production.
  • Cleaned facility Mess Hall for rotating Active Duty Member.
  • Controlled and monitor assigned stations.
  • Utilized effective communication and team-oriented skills with fellow employees and management to ensure work is organized.
  • Functioned accordingly in a fast-paced environment.
  • Built and maintained relationships with peers and upper management.
  • Up-sold additional menu items, beverages, and deserts to increase restaurant profits.
  • Took the necessary steps to meet customer’s needs and effectively resolved food and service issues.
  • Recorded customer orders and repeated them back in a clear and understandable manner.
  • Informed customers about all product lines and services offered by the company.

Access Control Specialist (ACS)

Amentum
Fort Meade, MD
08.2018 - 11.2018
  • Verified and identified clearance level authorization access for all personnel and visitors seeking entry to the facility using a OPW workstation.
  • Managed the official security personnel books, made needed copies, and sent them to corporate, and kept a regulated filing system to be stockpiled.
  • Secured all unsecured areas and notified the supervisor of all breaches, kept a daily log of arrival and departure times of visitors, as well as a journal of the daily activities within the visitor center.
  • Provided escort to unclassified contract employees, visitors, employees without their badge while in performance of their duties while on site.
  • Received and transferred all incoming calls to the visitor center directly to their point of contact within the secured facility.
  • Issued visitor, contractor, and temporary badges; verified that all forms of identification presented were valid, in addition to the proper forms and documentation being completed.
  • Monitored card access computer systems, and closed-circuit security monitors.
  • Provided directions, building information, rules, and regulations to all visitors.

Customer Service Attendant

Panera Bread
Baltimore, MD
05.2017 - 05.2018
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Updated customer orders from start to finish in an accurate and timely manner.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Met all customer call guideline including service levels, handle time and productivity.

Education

High School Diploma -

North Point, Waldorf, MD
05-2017

Skills

  • IT support and troubleshooting
  • Equipment maintenance
  • Software installation and configuration
  • Network management
  • Project coordination
  • Professionalism and confidence
  • Time management
  • Interpersonal skills
  • Technological proficiency (SharePoint and OneDrive)
  • Customer relationship management
  • Cable installation
  • Technical support
  • Problem solving
  • Project management

Hobbies and Interests

  • Member, Westlake Bulldog Football Association, 2009-2013
  • Service Helper, Each on Feed One, Incorporation, 2008-Present
  • Self-Developer Researching on home network, 2009-Present
  • Self-Learner Game Formatting/Developing with YouTube and Xbox Applications, 2009-Present

References

References will be made available upon request.

References

References available upon request.

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$75000/yr - $200000/yr

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Network Installer - TechUSA
10.2022 - 09.2025
IT Program Manager - TechUSA
11.2020 - 10.2022
Logistician - TechUSA
09.2019 - 11.2020
Access Control Specialist (ACS) - Amentum
08.2018 - 11.2018
Customer Service Associate - Son’s Quality Food Service
05.2018 - 10.2019
Customer Service Attendant - Panera Bread
05.2017 - 05.2018
Asset Management Assistant - B&B Funhouse LLC.
01.2014 - Current
North Point - High School Diploma,

Similar Profiles

CREATE PROFILE
Adrian Robert BoyceNetwork Installer
Created at Resume-Now.com