Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adrian Roca Parada

Naples

Summary

Dynamic Parts Sales Manager with a proven track record at AutoZone, excelling in operational efficiency and customer relations. Successfully led a team to exceed sales goals while enhancing inventory management processes. Skilled in ordering parts and fostering a collaborative work environment, driving customer satisfaction and loyalty through exceptional service.

Offering strong organizational skills and keen eye for detail, eager to learn and develop in this environment. Delivers ability to quickly understand product specifications and sales techniques. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Developed strong sales and customer service skills in fast-paced retail environment, seeking to transition into new field. Adept at managing inventory and building relationships with clients and team members. Looking to leverage these transferable skills to make meaningful impact in new industry.

Overview

2
2
years of professional experience

Work History

Parts Sales Manager

AutoZone
02.2024 - 07.2025
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences..
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
  • Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
  • Established a comprehensive returns policy that balanced customer satisfaction with business objectives.
  • Led a team of sales associates to consistently surpass monthly sales goals.
  • Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
  • Increased parts sales by developing and maintaining strong relationships with customers and suppliers.

Cashier

The Fresh Market
08.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Lely High School
Naples, FL
05-2025

Skills

  • Operational efficiency
  • Warehouse management
  • Task delegation
  • Sales reporting
  • Sales promotion
  • Stock control
  • Ordering parts
  • Customer service
  • Improving customer satisfaction
  • Customer relations
  • Invoice processing
  • Inventory restocking
  • Staff training
  • Inventory management
  • Stock management
  • Returns processing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Parts Sales Manager

AutoZone
02.2024 - 07.2025

Cashier

The Fresh Market
08.2023 - 02.2024

High School Diploma -

Lely High School