High School Diploma -
Independence High School
San Jose, CA07.2023
Adrian Rocha
San Jose,CA
Skills
- Standard operating procedures
- Scheduling management
- Staff development
- Workforce planning
- Problem-solving
- Team leadership
- Invoice processing
- Staff management
- Project management
- Performance management
- Financial management
- Operational excellence
- Inventory management
Education
Summary
Operations professional with strong track record in optimizing processes and driving efficiency. Skilled in team leadership, strategic planning, and problem-solving. Recognized for delivering impactful results through effective collaboration and adaptability to changing needs. Known for strong communication, analytical thinking, and ability to manage multiple priorities.
Accomplishments
- Promoted to Manager after 1 and half years with the company.
- Supervised team of 50 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Was given leadership of the quarter by unanimous vote.
- Eliminated food waste, saving $300-600 per shift.
- Given exceeds on performance review
Work History
Kitchen and Ops Manager
AMC Theatres
Sunnyvale, CA
01.2025 - Current
- Supervised daily kitchen operations, ensuring compliance with health and safety standards.
- Trained and mentored kitchen staff, fostering skill development and teamwork.
- Implemented inventory management systems to reduce food waste and optimize supply ordering.
- Analyzed customer feedback to refine menu offerings and improve overall dining experience.
- Developed and maintained efficient food preparation processes, enhancing service speed and quality.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Streamlined communication between front-of-house and back-of-house teams for improved service delivery.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Purchased food and cultivated strong vendor relationships.
- Maximized quality assurance by completing frequent line checks.
- Cross-trained existing employees to maximize team agility and performance.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Supervisor
AMC Theatres
Saratoga, CA
11.2023 - 01.2025
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored team members on operational procedures and safety standards.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Conducted regular performance evaluations to maintain high team morale and accountability.
- Monitored inventory levels, coordinating with suppliers to ensure timely restocking.
- Collaborated with management to develop training programs for new employees.
- Led team meetings to communicate objectives, expectations, and performance feedback.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Created and managed project plans, timelines and budgets.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Supervised payroll processing, ensuring timely and accurate employee payments
- Managed scheduling processes to optimize workforce efficiency and meet operational demands.
Games Associate
Cedar Fair
San Jose, CA
07.2021 - 08.2023
- Created and maintained a clean, organised environment to promote customer satisfaction.
- Demonstrated product knowledge by providing detailed information about game features and benefits.
- Ensured that customers were aware of current promotions and discounts available at the store.
- Set up gaming equipment according to the manufacturer's instructions.
- Managed game room floor operations, assisting guests with arcade equipment.
- Identified and removed out-of-order games from the floor until it was fully operational.
Certification
Food Handlers Certfication