Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Adrian Rodriguez

Painesville

Overview

3
3
years of professional experience

Work History

Sales Associate

Forever 21
Mentor
04.2024 - 04.2025
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Used technology resources to assist customers in locating and selecting items.
  • Handled returns and exchanges according to company policies.

Server

Aladdins eatery
Mentor
01.2024 - 07.2024
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Presented menus and answered questions regarding items.

Barista

Pulp Juice And Smoothie Bar
Mentor
08.2022 - 12.2023
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Thomas W. Harvey High School
Painesville, OH
04-2019

Skills

  • Customer service
  • Sales techniques
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Strong communication and interpersonal skills
  • Hospitality and accommodation
  • Relationship building
  • Multitasking
  • Problem-solving abilities
  • Organizational skills
  • Attention to detail
  • Data analysis
  • Microsoft Excel
  • Interpersonal skills
  • Troubleshooting

Languages

English
Professional
Spanish
Professional

Affiliations

  • exceptional computer skills including programs and hardware technology
  • excellent customer service skills
  • great communication, including well spoken and articulation of words
  • integral, highly focused on productivity, progress, and always in the pursuit of knowledge.

References

References available upon request.

Timeline

Sales Associate

Forever 21
04.2024 - 04.2025

Server

Aladdins eatery
01.2024 - 07.2024

Barista

Pulp Juice And Smoothie Bar
08.2022 - 12.2023

High School Diploma -

Thomas W. Harvey High School
Adrian Rodriguez