Adrian Russell, LMSW
Gulfport
Summary
Professional social worker with experience in healthcare settings, specializing in patient advocacy and resource coordination. Skilled in crisis intervention, case management, and emotional support. Strong focus on team collaboration and achieving outcomes under changing circumstances. Valued for empathy, adaptability, and communication skills.
Overview
14
14
years of professional experience
Work History
Medical Social Worker
Vital Caring Group Hospice
11.2021 - Current
- Caseload 80-140 patients
- As a Hospice Social Worker, the social worker provides a wide range of supports, based on specific needs for each diverse family the social worker engages in the following;
- Completed psychosocial evaluations and needs assessments.
- Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
- Offered supportive counseling and education the patients and their families as they prepare for the end of life of their loved ones
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- The Social Worker meets the patient where they are and assist them in all ends of life planning ranging from funeral planning, creating last will and testimonies, acting as a family mediator, while serving as their advocate on a multi-disciplinary team
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
- Explained medical care options to help families make informed healthcare decisions.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
- Ensured continuity of care by coordinating seamless transitions from hospitalization to outpatient services or long-term care facilities
- Provided emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience
- Supported ethical decision-making processes among healthcare teams by providing guidance on complex cases involving end-of-life care or medical ethics dilemmas.
Programs Manager - HMIS/Coordinated Entry Specialist
Open Doors Homeless Coalition
09.2019 - 11.2021
- Programs Manger (PM) consisted of training partner agencies of the COC on the HMIS and CES systems
- Running reports often on all agencies to ensure the data standards are being met
- Youth coordinator role the PM worked with multiple agencies to screen/make appropriate youth referrals
- Part of the management team on the ERA program to prevent individuals from being forced into homelessness due to non-payment of their rent because of a covid-19 hardships
- The ERA program was actively involved in the community, serving over20,000 households during the pandemic of2020
- HMIS/CES position consisted of at answering incoming calls from homeless individuals and prioritize them by their vulnerabilities and according to VI-SPDAT standards
- PM connected clients to providers and resources for immediate needs such as Homeless prevention services and conduct timely follow-ups with clients, including mental health referrals
- Entered VI-SPDAT data for homeless outreach for the Biloxi area
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Manager/Sever
Pop’s Pizzeria
08.2013 - 09.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Server
Logan’s Roadhouse
06.2012 - 09.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Manager
McDonalds
07.2011 - 06.2012
- During my time at restaurant positions I was responsible for the following; created and implemented a cleaning and need checklist, responsible for opening and closing the restaurant, supervised and directed staff as needed, trained new employees, helped control labor and food cost, inventory and food order and resolved any customer complaints that arose
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
Education
Master of Social Work - Advanced Standing
The University of South Alabama
05.2021
Bachelor of Social Work - undefined
University of Southern Mississippi
Long Beach, M.S05.2019
Associates of Arts - undefined
MGCCC
Gulfport, M.S05.2011
Skills
- Case management
- Conflict resolution
- Compassionate
- Efficient under pressure
- Multidisciplinary team collaboration
- Client needs assessment
- Referrals and networking
- Community resources
- Elder care
- Family dynamics
- Caregiver support
SOCIAL WORK Internship
- Social Work Intern, CPS, Harrison County, M.S.
- January2019-May2019
- During my internship at Harrison County CPS, I learned a great deal about family-centered practice, person-in-environment, and the MDCPS policy. I followed four CFPS workers for four-months while being actively involved observing cases. Furthermore, I engaged in Family Team Meetings, Supervised visitations, IEP meetings at schools, home visits, school visits, Forensic Interviews, adoption meetings, foster-care reviews, resource center, and play therapy sessions. I applied my university knowledge to understand the family dynamics and to further understand what is required from CFPS employees.
Timeline
Medical Social Worker
Vital Caring Group Hospice
11.2021 - Current
Programs Manager - HMIS/Coordinated Entry Specialist
Open Doors Homeless Coalition
09.2019 - 11.2021
Manager/Sever
Pop’s Pizzeria
08.2013 - 09.2019
Server
Logan’s Roadhouse
06.2012 - 09.2013
Manager
McDonalds
07.2011 - 06.2012
Bachelor of Social Work - undefined
University of Southern Mississippi
Associates of Arts - undefined
MGCCC
Master of Social Work - Advanced Standing
The University of South Alabama
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