Summary
Overview
Work History
Skills
Languages
Timeline
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Adrian Sanchez

San Jose,CA

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at FlexTech and Allied Moving and Storage. Expert in employing customer service and team leadership skills to achieve operational excellence. Demonstrated ability to motivate employees, streamline workflows, and significantly improve client relations through effective communication and meticulous attention to detail.

Overview

2022
2022
years of professional experience

Work History

Supervisor

FlexTech
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Moving Associate

Allied Moving and Storage
03.2018 - 03.2021


  • Moved furniture and boxes using utility dolly and truck ramps
  • Enhanced team productivity by effectively communicating with colleagues and coordinating tasks during moving projects.
  • Maintained clean and organized work environments to ensure smooth operations during moves.
  • Established rapport with clients through excellent communication skills, addressing concerns promptly and professionally.
  • Upheld company reputation by adhering to high standards of professionalism when interacting with clients on-site or via phone/email
  • Improved customer satisfaction by efficiently and carefully packing, loading, and unloading clients'' belongings during move
  • Collaborated with team members to assemble furniture quickly and accurately at destination locations.
  • Maximized space utilization within moving trucks, strategically arranging items to optimize load balance and prevent damage during moving
  • Utilized strong physical stamina to lift, carry, and move heavy items with care throughout each move, minimizing risk of injury or damage to property.
  • Ensured compliance with local regulations and company policies during all aspects of the moving process, mitigating potential risks to clients'' belongings and company assets.
  • Reduced customer complaints with meticulous attention to detail while handling fragile items and ensuring their safe transport.

Skills

  • Customer service
  • Employee motivation
  • Self motivation
  • Teamwork
  • Team leadership

Languages

Spanish
Professional Working

Timeline

Moving Associate

Allied Moving and Storage
03.2018 - 03.2021

Supervisor

FlexTech

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Adrian Sanchez