Adrian Sarff
Cindy Lou’s BBq
Salem,OR
2
years of professional experience
Dynamic customer service professional with a proven track record at SUBWAY® Restaurants, excelling in active listening and critical thinking. Recognized for enhancing customer satisfaction through effective issue resolution and personalized service, while training new team members to uphold high service standards. Committed to fostering loyalty and delivering results in fast-paced environments.
Work History
Customer Service Representative/food Prep
1 Year 2 Months- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to comply with health regulations.
- Operated point-of-sale system efficiently, processing transactions accurately for customer satisfaction.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Provided product knowledge to customers, facilitating informed decisions and promoting upselling opportunities.
- Developed positive relationships with customers, fostering loyalty through personalized interactions and attentive service.
Front of House Employee
2 Years 5 Months- Greeted and seated customers, ensuring a welcoming atmosphere and efficient service.
- Managed customer orders using point-of-sale systems to maintain accurate transactions.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new front-of-house employees on service standards and operational procedures.
- Addressed customer inquiries and concerns, enhancing overall dining experience.
- Monitored dining area cleanliness and organization, promoting a pleasant environment for guests.
Education
High School Diploma
Skills
Customer service
Active listening
Critical thinking
Timeline
Customer Service Representative/food Prep
SUBWAY®Restaurants
04.2025 - CurrentRead More
Front of House Employee
Cindy Lou’s BBq
01.2024 - CurrentRead More
South Salem High School
High School Diploma
Read More