Forward-thinking business owner with solid history in business development. Strong leadership, logistical and social skills resulted in extensive professional network. Positive outlook and excellent problem-solving skills led to increased morale and improved working conditions for employees. Talented professional with expert sales, communication and problem solving talents. Composed persona known for having excellent drive. Insightful business owner with over 20 years of customer service experience.
Overview
15
15
years of professional experience
Work History
Company Owner
Blinged By Adrian Smith
Little Rock, AR
02.2019 - Current
Managed and mentored over 50 consultants with day-to-day business operations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Discovered areas of improvement by generating quarterly operational and sales reports.
Created and monitored promotional approaches to increase sales and profit levels.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Trained and motivated employees to perform daily business functions.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Aligned branding initiatives and sales strategies with client goals
Spearheaded revenue growth through sales, new and enhanced product development and new market penetration
Improved records management systems for leases and contracts to boost renewals timeliness
Assistant Manager
REGIONS BANK
Little Rock, AR
01.2017 - 02.2020
Branch scheduler and time ordinance for branch.
Processes Commercial and Consumer Loans
Conducted Business visits and facilitated cold calls to businesses
Held Financial Wellness Presentations
Organized weekly Coaching need-based conversations and solutions
Gallup facilitator
Acquired Insurance producer Life/Health license
Conducted daily, weekly and monthly Operational duties to ensure the branch was in compliance
Planned team-building exercises to increase employee performance and job satisfaction.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
BRANCH MANAGER
REGIONS BANK
Little Rock, AR
01.2013 - 01.2017
Managed a group of up to 11 employees
Processes Commercial and Consumer Loans
Conducted Business visits and facilitated cold calls to businesses
Held Financial Wellness Presentations
Organized weekly Coaching need-based conversations and solutions
Gallup facilitator
Acquired Insurance producer Life/Health license
Conducted daily, weekly and monthly Operational duties to ensure the branch was in compliance
Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Generated dramatic improvements across entire sales cycle.
Boosted branch sales by developing and deepening customer loyalty through incentive programs.
Financial Specialist
REGIONS BANK
Little Rock, United States
01.2012 - 01.2013
Measured and monitored 360 Needs based conversations
Led Coaching need-based conversations and solutions
Acquired Insurance producer Life/Health license
Executed financial assurance audits and implemented new control points and metrics to support business changes
Furnished requested financial data and reports to auditors, regulators and investors and prepared analysis to support risk management
Initiated conversations with clients to uncover financial needs, cross-sell products and services and make referrals to business partners to meet sales goals
Analyzed client capital structures and plans to determine financial viability and productivity of intended investments
Expanded customer base through community outreach and strategic business partnerships
Cultivated and strengthened client relationships sharing vital information on account services and capabilities
Initiated conversations with clients to uncover financial needs, cross-sell products and services and make referrals to business partners to meet sales goals.
Highlighted values and educated clients on Business and Consumer financial products
Kept client financial plans optimized for current market trends and economic conditions.
BRANCH MANAGER
REGIONS BANK
01.2007 - 01.2011
Processed business and consumer loans
Coordinated business on site visits and facilitated cold calls to businesses
Held Financial Wellness Presentations
Organized weekly Coaching need-based conversations and solutions
Gallup facilitator
Acquired Insurance producer Life/Health license
Conducted daily, weekly and monthly Operational duties to ensure the branch was in compliance