Adrian Smith
Nicholasville,KY
Summary
Results-driven professional with experience at Aramark, excelling in financial reporting and data reconciliation. Proven ability to enhance cash flow through timely invoice processing and foster customer satisfaction through effective conflict resolution. Adept at team collaboration and utilizing Microsoft Excel to streamline processes and improve efficiency.
Overview
3
3
years of professional experience
Work History
Accounting Clerk
Aramark
Nicholasville, Kentucky
07.2022 - Current
- Maintained accurate financial records in compliance with company policies.
- Reconciled bank statements to ensure accuracy of financial data.
- Processed invoices, payments, and statements punctually to enhance cash flow.
- Generated financial reports for management review regularly to support decision-making.
- Collaborated with team members to promptly resolve discrepancies in accounts.
- Updated accounting ledgers and journals with current transaction information.
- Assisted with month-end closing by preparing necessary documentation.
- Performed daily general ledger entries to accurately record financial transactions.
- Matched orders with invoices and recorded required information.
Customer Service Desk Associate
Aramark
Nicholasville, Kentucky
07.2022 - Current
- Managed customer complaints by escalating issues to relevant departments.
- Maintained comprehensive records of customer interactions and feedback.
- Collaborated with team members to enhance service delivery processes.
- Conducted regular follow-ups to ensure high customer satisfaction levels.
- Utilized company software to efficiently track and resolve service requests.
- Responded promptly to customer inquiries via email, ensuring timely communication.
- Identified process improvement opportunities within the department to boost efficiency.
- Participated in training sessions to remain informed on company policies and products.
Education
Associate of Arts - Business
El Camino College
Torrance, CASkills
- Financial reporting and data reconciliation
- Invoice processing
- Customer relationship management
- Conflict resolution
- Team collaboration
- Time management
- Microsoft Excel
Affiliations
- I'm an active individual. I enjoy fitness indoors & outdoors. I practice meditation & enjoy listening to audiobooks. In my free time I enjoy playing video games.
Accomplishments
- In my previous role in Customer Desk I received a Certificate of Recognition for my service.
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Accounting Clerk
Aramark
07.2022 - Current
Customer Service Desk Associate
Aramark
07.2022 - Current
Associate of Arts - Business
El Camino College