Adrian Stephens
Harrodsburg,KY
Summary
I've worked as a Sales rep doing inventory and sales. We provided some of the best customer service through communication and advertising. I've learned that meeting deadlines and being consistent in any job is the key to succeed.
Diligent with a strong background in maintaining cleanliness and organizing spaces efficiently though housekeeping. Proven track record of supporting hygiene standards and enhancing guest satisfaction through meticulous cleaning practices. Demonstrated ability in using effective cleaning techniques and strong attention to detail. Being professional, maintaining awareness, and ensuring safety of residents is the number one goal.
Through quality of life. I've learned one on one care. The importance of life through activities, personal touch, and dignity. Documentation and organizing are essentials tools I've used to effectively perform at my highest standards.
Overview
13
13
years of professional experience
Work History
Housekeeping Cleaner
Healthcare Services Group
12.2016 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
Quality of Life Assistant
Signature Healthcare
09.2017 - 08.2023
- Assisted in maintaining a safe and clean facility with adherence to hygiene standards and safety protocols.
- Improved quality of life for residents by organizing engaging social activities and events.
- Evaluated program effectiveness by gathering feedback from residents, families, and staff members, making necessary adjustments to enhance outcomes.
- Promoted a positive living environment by fostering strong relationships with residents, families, and staff members.
- Managed conflict resolution among residents in a diplomatic manner, promoting harmony within the community.
- Coordinated volunteer programs, leveraging community resources to provide additional support for resident needs.
- Organized outings and off-site experiences for residents to enhance their social lives and promote overall wellbeing.
- Served as an advocate for resident rights while adhering to ethical standards within the role of Quality of Life Assistant.
- Recorded status and duties completed in logbooks for management.
Housekeeping Cleaner
Signature Healthcare
11.2014 - 12.2016
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Sales Manager
Game Centre (Defunct)
05.2012 - 10.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
- Maintained/Increased Inventory through shipment and trade ins.
- Documented and logged inventory through Point of Sale sytem.
Education
High School Diploma -
Mercer County Senior High School
Harrodsburg, KY06-2011
Skills
- Elderly care
- Sales team training
- Communication
- Proper Cleaning
- Organizing
- Inventory
- Microsoft Office Usage (Word, excel, powerpoint)
- Meeting deadlines
- Verbal and written communication
- Creativity and innovation
- Efficient cleaning techniques
- Strategic planning
- Teamwork and collaboration
Accomplishments
- Dependability
- Perfect Attendance
- Performance
- Employee of the month x4
Languages
English
Timeline
Quality of Life Assistant
Signature Healthcare
09.2017 - 08.2023
Housekeeping Cleaner
Healthcare Services Group
12.2016 - Current
Housekeeping Cleaner
Signature Healthcare
11.2014 - 12.2016
Sales Manager
Game Centre (Defunct)
05.2012 - 10.2014
High School Diploma -
Mercer County Senior High School