Healthcare Administrator and direct-care nurse with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Clinical Manager /RN Staff Nurse
Sehaj Home Health
Fremont, California
03.2022 - Current
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Supervised team of 40+ RN, LVN, PT, OT, ST, & MSW and coordinated with contractors to provide patients with clinicians when in-house staffing was unavailable.
Ordered all pharmacy/wound care supplies and kept check on inventory levels.
Reviewed and evaluated test results to suggest care and treatment options.
Communicated with patients, ensuring that medical information was kept private.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Recruited, hired and trained new staff and contracted staffing agencies, providing direct supervision, ongoing staff development and continuing education to employees.
Provided physical assessments, medication and chronic disease management to home health patients.
Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Introduced changes to patient care plans based on regular evaluations and patient changes.
Took samples to complete diagnostic and routine assessment tests.
Responded to patient requests with appropriate clinical and personal assistance.
Travel Nurse, Pediatric Urgent Care
Aya Healthcare / O'Connor Hospital San Jose
San Jose, CA
09.2021 - 02.2022
Performed daily/weekly quality control on various point-of-care lab testing devices
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Obtained and processed point of care specimen from pediatric patients, and transported and followed up on those brought to Laboratory
Provided patient education, on how to interpret and proceed with their lab results, and provided education on any tools, DME or medications prescribed to them
Evaluated patient and family needs, prioritized treatments and tests, and maintained smooth patient flow, while implementing and observing infection control measures
Triaged patients to higher or lower level of care as needed and as patient conditions would allow
Assessed urgent and emergent health conditions using physiological and psychological data and escalated care when appropriate.
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Vaccinated patients to protect individuals from COVID-19 and influenza.
Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Documented patient interactions and interventions in EPIC EMR.
Travel Nurse, Med-Surg
CareTeam Solutions / Good Samaritan
San Jose, CA
06.2021 - 08.2021
Develop individualized plans of care using medical and nursing diagnoses for up to 6 patients at one time
Collaborate with interdisciplinary team formulating and executing plan of care to promote desired patient outcomes
Maintain professional and timely communication among patients, visitors, staff, and personnel within facility
Perform various assessments and act appropriately upon receiving results
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
Travel Nurse, COVID-19 Vaccinator
Aya Healthcare / Santa Clara Valley Medical Center
San Jose, CA
02.2021 - 05.2021
Drew, prepared, and provided/administered vaccine doses, and respective education to patients at community hospital on large scale setting
Completed screening questions with patients following CDC guidelines.
Observed patients during post-administration observation period and attended to needs and intervened on adverse reactions appropriately
Prepared and provided physical educational materials, and necessary forms and surveys, and distributed and collected them from patients during intake and screenings
Assessed and intervened on patients under observation after inoculation
Administer vaccines to persons of all ages with dexterity & efficiency
Educated patients & families, and answered questions related to COVID-19 and the different branded vaccines
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
The Redwoods Community Of Seniors, Health Care Center
Mill Valley, CA
06.2020 - 02.2021
Provide nursing care to 40+ rehab, long-term, and hospice patients
Coordinated and performed patient admissions and discharges; promoted desired outcomes through education of patients, families, and internal and external caregivers
Implemented quality patient care techniques to align with safety, health and organizational regulations.
Displayed expert clinical skills in managing short and long-term care of all categories of post-acute and resident patients
Supervised CNAs and served as mentor to those wishing to advance their career, and to new-hire nurses
Implements tools, including dot-coding outside patient rooms, to facilitate easy viewing of fluid and food tolerances, improving compliance and patient outcomes.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Developed and implemented individualized care plan for each hospice patient while following physician instructions.
Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
Educated patients and caregivers of various available external resources to support wound management, disease management and medication administration.
Directed patient care activities, guided and trained RNs, LPNs and residential advisors during shift.
Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
Charge Nurse
Elmwood Nursing and Rehabilitation Center
Berkeley, CA
03.2020 - 06.2020
Provide nursing care to diverse populations of rehab, hospice, and substance abuse patients
Independently supervise and direct team of CNAs during NOC-shifts to administer care for 37 patients
Reacted effectively in emergency scenarios, demonstrating sound decision-making that helped save lives
Applied effective time management and expert clinical judgment whilst managing and performing care of tube-feed, IV-antibiotic, dialysis, suction-need, as well as majority being diabetic patients
Directed patient care activities, guided and trained RNs, LPNs and residential advisors during shift.
Provided holistic care for addict, hospice, and rehab patients, with diverse sets of pain-management and psychiatric requirements.
Implemented quality patient care techniques to align with safety, health and organizational regulations.
Monitored nursing care, patient assessment processes and treatment implementations.
Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Pediatric Home Health
RoHealth
San Francisco, CA
08.2019 - 03.2020
Provide daily care to quadriplegic, vent-dependent pediatric patients, including but not limited to chest-vest treatments, oxygen therapy, ADLs, medication administration, g-tube care and feedings, and physical therapies including range-of-motion exercises
Liaise between therapists, neurologists, and other specialists and families to identify and coordinate care needs; educate and advise on treatment options to promote progression and overall wellness
Provided compassionate nursing care to medically fragile children in home settings.
Communicated with patients and family members, providing detailed information regarding care and medications.
Contributed to strategic plans and initiatives to advance standards of care excellence, improve patient outcomes, and drive continuous improvement
Ensured wellbeing of patients through persistent patient advocacy based on standards and evidence-based-practice.
Identified health issues while at home care visits and contacted patient's physician to discuss best method for resolution.
Responded to patient requests with appropriate clinical and personal assistance.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Private Duty Nurse
RoHealth
San Francisco, CA
08.2019 - 03.2020
Provided comprehensive management of blood-glucose levels, and provided nutritional education and services to diabetic 5-year old child, with seizure disorder, in school-setting
Also, provide care to multi-need patients including g-tube feeds, airway management, supportive therapies, and transportation assistance, on PRN basis, to other students at same school
Educated school-personnel on emergency & maintenance care of the diabetic and seizure-disorder child
Provided guidance to parents on nutritional management of diabetes, and provided examples of specific, kid-friendly snacks and meals to aid in management of patient and minimize extreme blood sugar fluctuations
Documented and intervened as necessary, on signs and symptoms related to suspected seizure disorder, and educated parents, aiding in diagnosis and subsequent management of condition.
Participated in service education programs, patient care conferences and staff meetings to advance knowledge and foster multidisciplinary communication.
Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
Education
Bachelor of Science - Nursing
University of San Francisco
San Francisco, CA
12.2018
Skills
Direct Quality Patient Care
Home Health Care
Employee Performance Evaluations
New Hire Training
Clinical Staff Management
Medicare Compliance
Problem Resolution
Best Practices and Standards
Compassionate and Caring
Preventive Healthcare
Immunizations and Vaccinations
Patient and Family Advocacy
Wound Management
Admissions and Discharge Processes
Test Interpretations
Healthcare Personnel Supervision
Accomplishments
Pediatric Advanced Life Support (PALS)
Advanced Cardiac Life Support (ACLS)
Basic Life Support for Medical Professionals (BLS-CPR)
Affiliations
1 year experience as a charge nurse in post-acute, SFN, and hospice care. Consistently commended for delivering patient-centered, quality care
1-year experience in-home health care of pediatric patients, with demanding multi-system and developmental vulnerabilities
Supervise assignment of up to 5 Certified Nursing Assistants while multi-tasking excellent patient care
Experience with pediatric patients in various settings, including school, home health, and urgent care with direct admit.
Excellent triage skills, and ability to think and act fast, handle high patient volume, and exercise expert infection control measures to curtail COVID spread.
Experience in complete wound care, cleaning, dressing, and maintenance. Handling pressure, trauma, surgical, and amputation wounds related to diabetic mismanagement and venous & arterial stasis.
Consistently commended by supervisors for handling difficult situations, diffusing difficult families, comforting and easing families and being a devoted patient advocate
Team-oriented, agile, and responsive to immediate and dynamic patient needs and environmental conditions and challenges
Certification
BLS - Basic Life Support
PALS - Pediatric Advanced Life Support
ACLS - Advanced Cardiac Life Support
Languages
German
Native or Bilingual
Spanish
Professional Working
Italian
Limited Working
Timeline
Home Health Clinical Manager /RN Staff Nurse
Sehaj Home Health
03.2022 - Current
Travel Nurse, Pediatric Urgent Care
Aya Healthcare / O'Connor Hospital San Jose
09.2021 - 02.2022
Travel Nurse, Med-Surg
CareTeam Solutions / Good Samaritan
06.2021 - 08.2021
Travel Nurse, COVID-19 Vaccinator
Aya Healthcare / Santa Clara Valley Medical Center