Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adrian Tavera

Reno

Summary

Dynamic professional with a proven track record in customer service and business management, notably as a Retail Store Owner. Skilled in revenue generation and relationship building, I consistently achieve sales growth and exceptional rapport with customers. Known for effective and friendly communication and adaptability, I excel in fast-paced environments while maintaining high standards of service.

Overview

36
36
years of professional experience

Work History

Driver

Uber
02.2025 - 05.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Retail Store Owner

Self Employed
11.2023 - 02.2025
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Trained and motivated employees to perform daily business functions.
  • Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
  • Strengthened relationships with suppliers to negotiate better pricing, improving overall profit margins.

Realtor

Self Employed
02.2013 - 11.2024
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.

Suite Attendant

Levy Restaurants
08.2013 - 08.2018
  • Optimized room utilization by efficiently preparing suites for incoming guests, minimizing downtime between check-outs and checkins.
  • Demonstrated excellent communication skills when interacting with guests, addressing their concerns and fulfilling their requests promptly.
  • Maintained guest confidentiality, respecting privacy and ensuring discretion in all interactions.
  • Ensured cleanliness and hygiene of suites, contributing to a comfortable and welcoming environment for guests.
  • Displayed strong attention to detail while conducting daily room inspections, identifying any issues or discrepancies for immediate resolution.
  • Managed inventory of suite amenities, coordinating with housekeeping and maintenance staff to replenish supplies as needed.

Banquet Server/Bartender

Maggiano’s
11.2012 - 06.2015
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Ensured proper glassware was used for each cocktail type, demonstrating attention to detail that elevated guest experience levels.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Increased beverage sales by demonstrating extensive knowledge of drink recipes and suggesting popular cocktail choices.

Bartender

Norwegian Cruise Line
07.2006 - 09.2012
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Retail Store Owner

Self Employed
11.1989 - 06.2005
  • Achieved growth in total sales year-over-year due to strategic planning and data-driven decision-making practices.
  • Implemented effective inventory management systems to reduce stockouts and overstock situations.
  • Ensured compliance with all relevant regulations related to taxes reporting health safety standards, and licensing requirements.
  • Expanded product offerings for enhanced customer experience by conducting thorough market research and trend analysis.
  • Improved operational efficiency through the introduction of streamlined processes for ordering, stocking, and cashiering activities.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed day-to-day business operations.

Education

Realtor - Real Estate

Champions School of Real Estate
San Antonio

Skills

  • Time management
  • Customer service
  • Problem-solving
  • Punctual and reliable
  • Relationship building
  • Language fluency
  • Business management
  • Revenue generation
  • Friendly and outgoing
  • Physical stamina
  • Multitasking Abilities
  • Interpersonal skills
  • Self motivation
  • Effective communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Driver

Uber
02.2025 - 05.2025

Retail Store Owner

Self Employed
11.2023 - 02.2025

Suite Attendant

Levy Restaurants
08.2013 - 08.2018

Realtor

Self Employed
02.2013 - 11.2024

Banquet Server/Bartender

Maggiano’s
11.2012 - 06.2015

Bartender

Norwegian Cruise Line
07.2006 - 09.2012

Retail Store Owner

Self Employed
11.1989 - 06.2005

Realtor - Real Estate

Champions School of Real Estate

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Adrian Tavera